Customer Service Officer Dutch-English

il y a 4 semaines


Hasselt, Flandre, Belgique Meet the Youngsters Temps plein
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Type: Job

Responsibilities
  • Handling phone calls and emails: responding to the customer's inquiries and intervening parties.
  • Gathering information and checking the data for accuracy and completeness.
  • Providing technical support and communicating with workshops.
  • Updating the customer and all other parties involved.
  • Monitoring and controlling agreements with all parties involved.
  • Follow-up of all contract-related issues within the established deadlines.
  • Working from Monday until Friday (being flexible to work on a Saturday in busy periods).
Job Requirements

For this job, we are looking for someone who has the following knowledge, experience, and skills:

Knowledge and Experience

  • Language: Dutch (proficient) & English (proficient). Every additional language is a plus.
  • Technical knowledge (automotive, tyres, etc.) is a plus.
  • No specific experience required.

Skills

  • Communicate effectively over the phone.
  • Problem analysis and problem solving.
  • Customer- and results-oriented.
  • Accurate and high work standard.
  • Multitasker and stress resistant.
Employment Conditions

At EBTS, you can count on a challenging and fulfilling job with many learning and growth opportunities. You will work in a multicultural environment with a great atmosphere and nice colleagues. And of course, we offer a competitive salary in return for your hard work.

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