Customer Service Representative
il y a 2 semaines
CUSTOMER SERVICE REPRESENTATIVE - ORDER ADMINISTRATOR As an Order Administrator / Processor, you will play a key role in ensuring smooth order processing and customer satisfaction. You will follow up on orders, report and resolve incidents, and communicate effectively with both customers and internal departments. You will coordinate shipments with factories and be an integral part of the team based in Brecht, handling orders for the US market. Primary Duties & Responsibilities: Review incoming customer orders for items, pricing, and export license requirements. Process sales orders in the ERP system (SAP) using the ESKER tool. Process purchase orders at manufacturing plants, if required. Follow up on sales orders with manufacturing plants and warehouses to ensure timely delivery. Communicate with customers regarding their orders; resolve delivery issues, respond to inquiries, and provide necessary delivery documentation. Request export documentation from customers as needed. Invoice customers after delivery and monitor customer balances prior to shipment. Maintain and closely monitor order backlog. Record orders and customer information in internal systems and files. Serve as a backup for other Sales Operations Specialists when needed. Profile: A college Diploma or equivalent required, AS or higher in business preferred. A first experience in a similar administrative customer service and order-processing role is required. A very good command of English is required; knowledge of any additional languages is considered a strong asset. Ability to communicate effectively: strong written and verbal communication skills. Flexible, easy-going and able to adapt to a fast-paced and sometimes changing environment. Good time management skills with the ability to prioritize, follow-through, and complete tasks on time. Focused and versatile team player that is comfortable under pressure. Detail oriented with high level of accuracy. Excellent organizational and problem-solving skills. Self-motivated and good level of focus/concentration. Ability to work both independently and as part of a team. Strong computer skills and experience with SAP. You have your own transportation and a valid driving license, as the company is not easily accessible by public transport. Offer: An engaging and diverse role within a dynamic team. You will have the opportunity to utilize and improve your language skills intensively, especially in an international environment. Working hours are during the day, with the flexibility to start between 7:45 a.m. and 9:00 a.m. (a 7.5-hour workday). You will enjoy 20 vacation days and 5 additional ADV days, which can be freely chosen. You will work on-site at the office, working from home is only possible in exceptional cases. The salary range is between €3000 and €3400, complemented by a flexible salary package, meal vouchers, public transport reimbursement, 13th-month salary, holiday allowance, ... If you are passionate about working with customers and orders in an international environment and eager to grow both personally and professionally, we would love to hear from you. The successful candidate will start immediately with a permanent contract at our client. More info: petra.america@adecco.be - 011/890860
-
Customer Service Representative
il y a 2 semaines
2960 Brecht, Belgique Adecco Temps plein 3.000 € - 3.400 €CUSTOMER SERVICE REPRESENTATIVE - ORDER ADMINISTRATOR As an Order Administrator / Processor, you will play a key role in ensuring smooth order processing and customer satisfaction. You will follow up on orders, report and resolve incidents, and communicate effectively with both customers and internal departments. You will coordinate shipments with factories...
-
Evening Customer Service Centre Advisor
il y a 2 semaines
2960 Brecht, Belgique Adecco Temps plein 3.000 € - 3.400 €CUSTOMER SERVICE REPRESENTATIVE - ORDER ADMINISTRATOR You will coordinate shipments with factories and be an integral part of the team based in Brecht, handling orders for the US market. Process sales orders in the ERP system (SAP) using the ESKER tool. Process purchase orders at manufacturing plants, if required. A first experience in a similar...
-
Customer Service Associate with Dutch
il y a 5 jours
Brecht, Belgique Ecover Temps plein**Customer Service Associate Benelux (Dutch speaker)** **Location: Brecht** **Contract type: 12 months FTC** **People Leader: European Planning Manager** **Function: Supply Chain** **What’s in for it?** - Competitive pay & benefits - Very high commuting allowance when you come by bike - Flexible working hours - Free breakfast & fresh fruit - Thursday...
-
Customer Service Medewerker 4/5de of Fulltime
il y a 5 jours
Brecht, Belgique HAYS Temps pleinBrecht | Customer service medewerker | Internationaal |4/5de of fulltime | 1109937 **Over de organisatie** Deze klant is actief als fabrikant van koffietoestellen en onderscheidt zich van anderen door middel van hun goede service en flexibiliteit. **Jouw nieuwe functie** In deze veelzijdige functie zorg jij voor de verwerking van bestellingen in ons systeem...
-
Customer Service Hero
il y a 7 jours
Brecht, Belgique Go-Solar Temps plein**Op zoek naar een baan waar je niet alleen je carrière naar een hoger niveau tilt, maar ook de planeet? Welkom bij Go-Solar, waar we ons inzetten voor groene energie en werkgeluk!** Maar genoeg met de zweverige praatjes, laten we praten over jouw rol als onze nieuwe Customer Service held(in)! Je wordt het eerste aanspreekpunt voor klanten met vragen over...
-
Order Administrator
il y a 2 semaines
Brecht, Belgique The Adecco Group Temps pleinAre you an organized and customer-focused professional with a passion for international collaboration? Do you enjoy working in a structured yet dynamic environment where accuracy and communication are key? Then this opportunity is for you!Your RoleAs a Sales Operations Representative / Order Administrator, you play a vital role in ensuring smooth order...
-
Order Administrator
il y a 2 semaines
Brecht, Belgique The Adecco Group Temps pleinAre you an organized and customer-focused professional with a passion for international collaboration? Do you enjoy working in a structured yet dynamic environment where accuracy and communication are key? Then this opportunity is for you!Your RoleAs a Sales Operations Representative / Order Administrator, you play a vital role in ensuring smooth order...
-
Order Administrator
il y a 2 semaines
Brecht, Belgique The Adecco Group Temps pleinAre you an organized and customer-focused professional with a passion for international collaboration? Do you enjoy working in a structured yet dynamic environment where accuracy and communication are key? Then this opportunity is for you!Your RoleAs a Sales Operations Representative / Order Administrator, you play a vital role in ensuring smooth order...
-
Order Administrator
il y a 2 semaines
Brecht, Belgique The Adecco Group Temps pleinAre you an organized and customer-focused professional with a passion for international collaboration? Do you enjoy working in a structured yet dynamic environment where accuracy and communication are key? Then this opportunity is for you! Your Role As a Sales Operations Representative / Order Administrator, you play a vital role in ensuring smooth order...
-
Onthaal en Customer Service
il y a 7 jours
Brecht, Belgique FELIX GROEP Temps pleinFunctieomschrijving Ben je communicatief sterk, weet je van aanpakken en heb je een grote interesse in de automobielsector? Voor onze vestiging in Herentals zijn we op zoek naar een spontane en klantvriendelijke onthaalbediende. Samen met je collega's zorg je voor de receptietaken: - Je bent het gezicht en de stem van ons bedrijf en verzorgt de...
