ITSM Process Manager
il y a 2 semaines
Role: ITSM Process Manager (Ref: 193718) Rate: up to Euro 500 per day Location: Hybrid Belgium Sector: Utilities Contact:alex.shemar@forsythbarnes.com Overview We are seeking a highly skilled and motivated ITSM Process Manager/Specialist to join the team. The successful candidate will be responsible for the end-to-end management of IT Service Management processes, ensuring they are up-to-date, efficient, and aligned with industry best practices. This role involves process optimisation, adherence monitoring, and continuous improvement to maintain high standards of service delivery Key Responsibilities • Process Management: Design, maintain and update ITSM processes to reflect changes in the environment, such as new role introductions, process optimisations and tooling solutions. • Adherence Monitoring: Ensure compliance with process flows and KPIs by all process actors and follow up on adherence. • Process Improvement: Continuously improve processes to align with ITIL, SIAM, and audit results • Implementation: Onboard teams of process actors, provide training and explanations, ensure smooth implementation of processes withing the teams Requirements • Strong background in engineering with a strong understanding of system thinking and design and the ability to model reliable, sustainable, and robust processes. • Strong analytical skills, with brilliant logic and the ability to visualise solutions and create visual blueprints of processes. • Process Modelling: Expertise in ITSM process modelling. • Project management: Experience with making things done and coordinating stakeholders • Solid knowledge of ITIL & SIAM are essential, with certification being an advantage • Strong presentation skills: Ability to create executive summaries and explain complex solutions concisely and with ease, tailored to audiences with diverse backgrounds
-
ITSM Process Manager
il y a 4 semaines
Laeken, Belgique Randstad Digital Belgium Temps pleinAre you a highly skilled and motivated ITSM Process Manager with a passion for efficiency and best practices? We are seeking a senior specialist to take on the end-to-end management of our client's IT Service Management (ITSM) processes. In this critical role, you will be responsible for process optimisation, monitoring adherence, and driving continuous...
-
Software Developer @ itsme
il y a 4 semaines
Laeken, Belgique Amon Temps pleinitsme Belgian Mobile ID, known for the innovative itsme app, is one of Europe's fastest-growing scale-ups. In 2017, itsme was founded through a unique collaboration of seven Belgian market leaders from the banking and telecommunications sectors with a clear mission: to offer a state-of-the-art digital identity solution to everyone, enabling secure and...
-
Senior Information Technology Service Management Consultant
il y a 4 semaines
Laeken, Belgique LA International Temps pleinITSM process manager Language: Very good ENG, NL is a plus Location: Hybrid - 2 days at Office in Belgium Mission: We are seeking a highly skilled and motivated ITSM Process Manager/Specialist to join the team. The successful candidate will be responsible for the end-to-end management of IT Service Management (ITSM) processes, ensuring they are up-to-date,...
-
Senior Security Analyst @ itsme
il y a 2 semaines
Laeken, Belgique Amon Temps pleinBelgian Mobile ID, known for the innovative itsme app, is one of Europe's fastest-growing scale-ups. In 2017, itsme was founded through a unique collaboration of seven Belgian market leaders from the banking and telecommunications sectors with a clear mission: to offer a state-of-the-art digital identity solution to everyone, enabling secure and seamless...
-
Business process Consultant-ServiceNow
il y a 2 semaines
Laeken, Belgique MPower Plus Temps pleinSkills- ServiceNow, ITSM, ITIL, CSDM, CMDB, Requirement Gathering, Stakeholder Management, Agile Scrum
-
Solution Architect
il y a 4 semaines
Laeken, Belgique Avance Consulting Temps pleinPosition: Servicenow Solution Architect Job Type: Permanent Location: Brussels, Belgium Roles and Responsibilities. SAM- Pro: Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration) CMDB Management: Experience with CMDB design, architecture...
-
Process Manager
il y a 4 semaines
Laeken, Belgique afarax Temps pleinafarax is looking for a freelance Process Manager. We need you! The project: Our client in the banking sector, is seeking an experienced Process Manager to strengthen their team. We are looking for an experienced End-to-End Process Manager to support the cluster in analyzing, optimizing, designing and documenting the organization's processes as part of the...
-
Process Manager
il y a 2 semaines
Laeken, Belgique Proximus Group Temps pleinFreelancer Opportunity Job title: Process manager Job location: Brussels, Belgium Job duration: 2025-12-01 to 2026-12-31 Job weekly hours: 40 hrs./week Role Overview: The End-to-End Process Owner for Order-to-Cash (O2C) is responsible for designing, governing, and continuously improving the full O2C process across the organization and technologies. O2C...
-
Software Asset Manager
il y a 4 semaines
Laeken, Belgique OPTIMUS IT SERVICES Temps pleinKey Responsibilities Conduct software compliance inventories to ensure contractual and licensing adherence. Define and communicate inventory guides; organize kick-off meetings with operational teams. Manage contractual databases and software publisher metrics within assigned scope. Support operational teams on licensing rules, usage optimization, and...
-
Senior Change Manager
il y a 4 semaines
Laeken, Belgique OneSource Consulting Temps pleinJob Title: Senior Demand and Change Manager Language: English Duration: Long Term Assignment Location: Brussels, Belgium Work Mode: Hybrid (3 days onsite per week) Work Regime: Full Time Job Description We are seeking a highly experienced and results-driven Senior Demand & Change Management Consultant to lead and execute critical transformation initiatives....
