Customer Service Officer
il y a 4 semaines
A positive future for all – that’s what we at Sopra Steria work towards. With over 56.000 colleagues in 30 countries, we are Europe’s leading digital solutions provider. We believe it’s not only technology that powers transformation. It’s people who are at the core of change. That’s why it’s people that are at the heart of everything we do, excelling both independently and in team.
The world is how we shape it. Let’s shape it together.
Job Description
Our Customer Service Officers utilise Microsoft Office to drive our clients’ business operations. As a Microsoft Office expert, your role will be to leverage the full suite of Office applications to keep business processes running smoothly. You will utilise tools such as Word, Excel, PowerPoint, Outlook, and OneNote to streamline workflows, enhance communication, and optimise efficiency. By effectively deploying Microsoft Teams, SharePoint, and OneDrive, you will facilitate seamless collaboration and file sharing. Your expertise will ensure that client workflows are not only maintained at peak efficiency but are also continuously improved to support their strategic goals.
Officers at Sopra Steria in the financial sector take charge in several diverse roles while giving excellent customer service and support of the highest quality. Fluent communication and a collaborative mindset are how we drive excellence across departments. You’ll put seamless collaboration first so our internal departments can work harmoniously, and you’ll take a proactive approach to solving problems and optimizing processes. Client satisfaction is crucial, but so are our business goals. Your day-to-day work will be in service to both, creating a customer-first experience that supports Sopra Steria’s growth.
Qualifications
We’re seeking passionate colleagues who are eager to push the boundaries in digital transformation and technology consulting. At Sopra Steria, you’ll have the opportunity to grow your skills in a constructive, collaborative team environment, working on impactful projects that drive change for our clients. If you thrive on challenge and meet (most of) the qualifications below, we look forward to your application
You have knowledge and experience of the following:
- Education: Bachelor’s degree or a relevant equivalent
- Experience: entry level to 3 years relevant experience
- Experience with Microsoft Office tools
- Languages: Dutch & French (required), English desirable
What can we offer you?
We welcome 11.000 new colleagues every year worldwide, and it’s essential to us that everyone feels supported and valued. At Sopra Steria, you’ll work on projects that make a change for our clients. And you’ll get the opportunity to grow your own skills in the process, too. Your path to excellence starts at The Sopra Steria Academy, where you’ll get exclusive development opportunities with experts and strategic partners to fast-track you to your full potential. You’ll have access to more than 250 trainings to get you there.
Join our Business Services team, where we specialize in optimizing operations and driving transformation through innovative solutions in the financial sector. We handle various business processes—from finance and administration to industry-specific services—enabling our banking clients to focus on their core business while we ensure efficiency, agility, and profitability.
You’ll become a part of a major Tech player in Europe recognised for its consulting, digital services, and software development. On top of that, you’ll join a team that delivers critical operational support to enhance efficiency and effectiveness across various industries.
Additional Information
Our employees are known for making bold choices and delivering results. Work among high-level professionals at the forefront of corporate software solutions and innovation at Europe’s Leading Digital Service Provider.
We offer a generous employee benefits package that includes:
- A variety of perks, such as mobility options (including a company car), insurance coverage, meal vouchers, eco-cheques, and more.
- Continuous learning opportunities through the Sopra Steria Academy to support your career development.
- The opportunity to connect with fellow Sopra Steria colleagues at various team events.
People are the cornerstone of our success. That’s why we aspire to be bolder together. Our goal is to build high-functioning teams and healthy team environments that inspire and help each other to deliver excellence for each of our customers.
Excited about this job opportunity? Ready to shape the world with us? Great We are looking forward to your application
Want to know what happens next?
The recruitment process starts with a pre-screening, where the recruiter reviews candidates' qualifications and initial fit for the role. Next, in the first interview, candidates engage in a more detailed conversation to assess their skills and experience. This is followed by an assessment phase, where technical and role-specific evaluations take place. After this, the company makes a contract proposal if the candidate is considered suitable. A second interview is then conducted to confirm the final alignment between the candidate and the team. Finally, upon agreement, the candidate proceeds to sign the contract, officially joining the company.
______
Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences.
#J-18808-Ljbffr-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique Robert Half Temps pleinFor one of our clients, Robert Half is looking for a **Customer Service Officer (M/F/x)** with excellent knowledge of **Dutch** and **French** for a permanent contract after interim period. Our client is a listed multinational company active in the mobility sector. They are located in the center of Brussels. **Your role as Customer Service Officer...
-
Customer Service Officer
il y a 6 jours
Brussels, Belgique Robert Half Belgium Temps pleinPour l'un de ses clients, Robert Half est à la recherche d'un Customer service officer (h/f/x). Pour l'un de ses clients, Robert Half est à la recherche d'un Customer service officer (h/f/x). Notre client est une société liégeoise active dans le secteur des assurances. Dans le cadre de votre fonction, vos responsabilités seront les suivantes: -...
-
Customer Service Officer
il y a 7 jours
Brussels, Belgique Axis Temps pleinOur client active in the banking sector is looking for a Customer Service Officer. **Description** Your mission: - You ensure day-to-day contact with our end customers; - You are the first contact point for our customers; - You provide correct answers to our customers questions. **Profile** - You have a Bachelor degree; - You have preferably an experience...
-
Customer Service Officer
il y a 4 semaines
Brussels, Belgique AMA European Consulting Temps pleinVous êtes une personne axée sur le service à la clientèle avec une passion pour résoudre les problèmes et aider les gens? Vous avez une expérience en gestion des opérations? Si c'est le cas, nous avons le challenge parfait pour vous! Nous sommes à la recherche de plusieurs Customer Service Officers. Missions principales: - Gérer les opérations...
-
Customer Service Officer
il y a 4 semaines
Brussels, Belgique AMA European Consulting Temps pleinVous êtes une personne axée sur le service à la clientèle avec une passion pour résoudre les problèmes et aider les gens? Vous avez une expérience en gestion des opérations? Si c'est le cas, nous avons le challenge parfait pour vous! Nous sommes à la recherche de plusieurs Customer Service Officers. Missions principales: - Gérer les opérations...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique AMA European Consulting Temps pleinVous êtes une personne axée sur le service à la clientèle avec une passion pour résoudre les problèmes et aider les gens? Vous avez une expérience en gestion des opérations? Si c'est le cas, nous avons le challenge parfait pour vous! Nous sommes à la recherche de plusieurs Customer Service Officers. Missions principales: - Gérer les opérations...
-
Customer Service Officer
il y a 3 semaines
Brussels, Belgique AMA European Consulting Temps pleinVous êtes une personne axée sur le service à la clientèle avec une passion pour résoudre les problèmes et aider les gens? Vous avez une expérience en gestion des opérations? Si c'est le cas, nous avons le challenge parfait pour vous! Nous sommes à la recherche de plusieurs Customer Service Officers. Missions principales: - Gérer les opérations...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique ProSelect Temps plein**Description du job**: Notre client est un acteur réputé dans le bassin liégeois. Afin de renforcer les équipes, notre mandant s’associe à Proselect dans la recherche d’un(e): **Customer Service Officer - Trilingue (H/F/X)**Votre défi !**: - Support, suivi et organisation!- En tant que - **Customer Service Officer**, votre rôle sera le...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique Connect People Sprl Temps pleinWork Location 1210 Brussels Function description Ensure day-to-day contact with our end customers 1st contact point for our customers Provide correct answers to our customers questions **Requirements**: Language requirements Dutch Strong Spoken and written communication skills French Strong Spoken and written communication skills English Spoken...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 4 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 4 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique Catalent Temps pleinCatalent Pharma Solutions is the leading global provider of advanced delivery technologies and development solutions for drugs, biologics and consumer health products. With over 80 years serving the industry, Catalent has proven expertise in providing development, production and packaging services for pharmaceutical and biotech companies. For our growing...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique Synergie Temps pleinJe taken als customer service officer zijn: - Je zal verantwoordelijk zijn voor de correcte opmaak van facturen en de opvolging van debiteurenbeheer - Administratieve ondersteuning geven aan de operationele collega's - Je bent de rechtstreekse schakel tussen de klanten en de operaties. Je doet de orderverwerking van A tot Z - Je zorgt voor de vlotte...
-
Customer Service Officer
il y a 5 jours
Brussels, Belgique Synergie Temps pleinJe taken als customer service officer zijn: - Je zal verantwoordelijk zijn voor de correcte opmaak van facturen en de opvolging van debiteurenbeheer - Administratieve ondersteuning geven aan de operationele collega's - Je bent de rechtstreekse schakel tussen de klanten en de operaties. Je doet de orderverwerking van A tot Z - Je zorgt voor de vlotte...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique Bright Plus Temps plein**Location** - LIEGE **Office** - Bright Plus Liège **Phone number** +32 (0)4 229 98 70 **E-mail** **Description** Vous êtes à la recherche d’un poste de Customer service Officer et vous portez un certain intérêt pour le secteur de l’Horeca de luxe ? Alors le poste ci-dessous est susceptible de vous intéresser ! Dans le cadre de cette...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique Gate Gourmet Temps pleinWe’re looking for motivated, engaged people to help make everyone’s journeys better. Gate Gourmet Belgium NV is a part of the gategroup, the international leader in airline catering. Worldwide we have about 43.000 colleagues in over 60 countries where we offer our customers culinary excellence. The Brussels offices have been part of the group since end...
-
Customer Service Admin Officer Brussels
il y a 3 semaines
Brussels, Belgique ENGIE Temps pleinOm het customer service teams van Engie in Brussel te versterken zijn wij op zoek naar **Customer Service Admin Officers**! **JOUW UITDAGING als Customer Service Admin Officer**: - Je informeert onze klanten schriftelijk dat wij hun dossier ter harte nemen naar aanleiding van hun klachten die je voornamelijk ontvangt via de ombudsman energie. - Je voert...
-
Customer Service Officer
il y a 7 jours
Brussels, Belgique Synergie Temps plein**Werk je graag klantgericht? Spreek je perfect Nederlands, Frans en Engels? **Ben je een echte administratieve duizendpoot? Dan ben jij de persoon waar we naar op zoek zijn!** Als Customer Service Officer fungeer je als rechtstreekse schakel tussen de klanten en de operaties. Je staat in rechtstreeks contact met beide partijen en je doet er alles aan om ze...
-
Customer Service Officer
il y a 2 semaines
Brussels, Belgique Syntra Limburg Temps plein**Hasselt** We zijn op zoek naar een enthousiaste en gedreven Customer Service Officer voor onze campus te Hasselt. Heb je commerciële flair en ben je gepassioneerd door administratie en onthaal van klanten? Ben jij klaar om het verschil te maken binnen de boeiende wereld van hogere businessopleidingen? Laten we afspreken. Wij zoeken naar mensen die onze...
