L2 Support Engineer- Application
il y a 2 semaines
About the role We are looking for an experienced Application & Telephony Support Engineer (L2) to join our Operations Center. In this role, you will be responsible for ensuring the stability, performance, and continuous improvement of enterprise application systems and administrative/contact center telephony environments. You will act as a key escalation point, working closely with infrastructure, security, and business teams. Key Responsibilities Provide Level 2 (L2) support for business-critical applications and telephony systems Ensure the availability, performance, and reliability of application and telephony services Diagnose and resolve complex incidents, acting as an escalation point for L1 teams Manage configuration, maintenance, and evolution of administrative and contact center telephony platforms Administer and support Microsoft Entra / Azure AD environments, including: Client device management User and group management Integration with Exchange and Microsoft Teams Participate in change management, upgrades, and continuous improvement initiatives Collaborate with vendors, internal IT teams, and business stakeholders Produce and maintain technical documentation, procedures, and knowledge base articles Required Skills & Experience 5+ years of experience in Level 2 (L2) support within an enterprise environment Strong hands-on knowledge of Microsoft Entra (Azure AD): Identity and access management Groups, users, and policies Exchange and Teams administration Minimum 1 year of experience in enterprise telephony management, preferably including contact center solutions Solid understanding of ITIL-based incident, problem, and change management processes Strong troubleshooting, analytical, and communication skills Ability to work autonomously while collaborating in a multi-disciplinary team Nice to Have Experience with Microsoft 365 administration beyond core services Exposure to VoIP, SIP, or unified communications platforms Experience in large-scale or multi-site enterprise environments ITIL certification or equivalent operational experience What We Offer A senior role with real impact on enterprise IT operations Exposure to modern Microsoft and telephony technologies Collaborative, international working environment Long-term engagement with opportunities for professional growth
-
L2 Support Engineer- Application
il y a 2 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the roleWe are looking for an experienced Application & Telephony Support Engineer (L2) to join our Operations Center. In this role, you will be responsible for ensuring the stability, performance, and continuous improvement of enterprise application systems and administrative/contact center telephony environments. You will act as a key escalation...
-
Mobile Support Engineer
il y a 2 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinRole OverviewWe are seeking an experienced Mobile Support Engineer to join our Operations Center. The Mobile Support team is responsible for providing Level 1 and Level 2 support for mobile solutions that enable and support field operations. You will play a key role in ensuring the reliability, security, and smooth deployment of mobile devices used across...
-
Mobile Support Engineer
il y a 2 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinRole Overview We are seeking an experienced Mobile Support Engineer to join our Operations Center. The Mobile Support team is responsible for providing Level 1 and Level 2 support for mobile solutions that enable and support field operations. You will play a key role in ensuring the reliability, security, and smooth deployment of mobile devices used across...
-
Technical Infrastructure Designer
il y a 1 semaine
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the Role We are looking for two experienced Technical Infrastructure Designers to join our Hosting service. You will play a key role in designing, evolving, and securing large-scale IT infrastructures in a complex enterprise environment, supporting more than 1,000 users. The role combines on-premises expertise with modern hybrid and Azure cloud...
-
QA Manager Pharma
il y a 6 jours
Villers-le-Bouillet, Belgique Natix SA Temps pleinNATIX S.A. (belonging itself to the highly successful Belgian group Floridienne) gathers the Life Sciences activities & specializes in the extraction and purification of natural molecules with high added value for innovative and worldwide applications in pharma, food, and cosmetic & wellness industries. Our main products are plant and animal derived enzymes,...
-
QA Manager Pharma
il y a 1 semaine
Villers-le-Bouillet, Belgique Natix SA Temps pleinNATIX S.A. (belonging itself to the highly successful Belgian group Floridienne) gathers the Life Sciences activities & specializes in the extraction and purification of natural molecules with high added value for innovative and worldwide applications in pharma, food, and cosmetic & wellness industries. Our main products are plant and animal derived enzymes,...
-
Parttime Kwaliteitsmanager
il y a 1 semaine
4530 Villers-le-Bouillet, Belgique Natix SA Temps pleinbelonging itself to the highly successful Belgian group Floridienne) gathers the Life Sciences activities & specializes in the extraction and purification of natural molecules with high added value for innovative and worldwide applications in pharma, food, and cosmetic & wellness industries. Our main products are plant and animal derived enzymes, and other...
-
QA Manager Pharma
il y a 1 semaine
4530 Villers-le-Bouillet, Belgique Natix SA Temps pleinNATIX S.A. (belonging itself to the highly successful Belgian group Floridienne) gathers the Life Sciences activities & specializes in the extraction and purification of natural molecules with high added value for innovative and worldwide applications in pharma, food, and cosmetic & wellness industries. Our main products are plant and animal derived enzymes,...
-
QA Manager Pharma
il y a 1 semaine
Villers-le-Bouillet, Belgique Natix SA Temps pleinNATIX S.A. (belonging itself to the highly successful Belgian group Floridienne) gathers the Life Sciences activities & specializes in the extraction and purification of natural molecules with high added value for innovative and worldwide applications in pharma, food, and cosmetic & wellness industries. Our main products are plant and animal derived enzymes,...
-
QA Manager Pharma
il y a 1 semaine
Villers-le-Bouillet, Belgique Natix SA Temps pleinNATIX S.A. (belonging itself to the highly successful Belgian group Floridienne) gathers the Life Sciences activities & specializes in the extraction and purification of natural molecules with high added value for innovative and worldwide applications in pharma, food, and cosmetic & wellness industries. Our main products are plant and animal derived enzymes,...
