Customer Lifecycle Manager

il y a 2 semaines


Evere, Région de Bruxelles, Belgique Adecco Belgium Temps plein
Job description

Hey there Ready to take on an exciting challenge? I've got a fantastic opportunity that you won't want to miss.

We're on the lookout for a dynamic Customer Lifecycle Manager to join our team on a 6-month journey.

If you're passionate about customer strategy, love to dive into campaign development, and thrive in a collaborative environment, then this role is tailor-made for you.

Based in Evere, you'll have the flexibility of 2 days in the office and 3 days working from home. Let's dive into the details

What you will do as a Customer Lifecycle Manager:

  • Craft a winning customer strategy: Define a global customer strategy aligned with corporate objectives and translate it into actionable plans, collaborating closely with our CJ Experts.
  • Drive campaign excellence: Develop comprehensive action plans for specific campaigns, ensuring alignment with business goals, target audience, communication objectives, media mix, and customer journey.
  • Be the goto person: Act as a Single Point of Contact (SPOC) for all action requests within your customer segment, leveraging your expertise to challenge requests and drive strategic alignment.
  • Budgeting and optimization: Contribute to budget forecasts and resource allocation, optimizing performance while ensuring responsible use of resources within your scope.
  • Fuel continuous improvement: Play a key role in projects aimed at enhancing direct marketing performance, bringing your insights and expertise to the table
ProfielThe ideal Customer Lifecycle Manager:

Has done studies in Management, Marketing, or Communication.
Has a professional experience of minimum 5 years with exposure to marketing.
Ideally has campaign development experience.

Has excellent communication skills:
fluency in English and French. Dutch, fair proficiency in the other language.

Other words we love are:
action-oriented mindset, customer-centric approach, analytical prowess, team player, and project leadership AanbodReady to embark this journey? Apply and let's have a chat

Application via mail:
or the application link
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