Customer Account Relations

il y a 2 semaines


Etterbeek, Région de Bruxelles, Belgique Unique Temps plein

Description:


We are looking for a motivated professional to join our team dedicated to the administrative management of the client base of a prestigious financial institution.

Under the supervision of the Customer Account Relations & Support Supervisor, you will actively contribute to maintaining the highest standards of service for our clients.


Main Responsibilities:

  • Ensure the opening and closing of current accounts at the bank upon client request.
  • Conduct indepth analysis of official documents such as constitution, statutes, power of attorney, etc.
  • Ensure compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) standards when opening current account contracts.
  • Keep client files up to date, including documentation, company data, statutes, powers, and authorized signatures.
  • Perform client profile checks in the HBS system by comparing system access with conferred powers.
  • Prepare and submit required regulatory reports (PCC2, Fatca, SOA, etc.).
  • Provide official communications to clients and offer exceptional customer support.
  • Ensure the update of the Banque Eni website to ensure the relevance and accuracy of information.

Profile

  • Good knowledge of Italian and English (advanced proficiency), French (good conversational level).
  • Junior profile with previous experience (internship, etc.).
  • Graduate in economics, business management, or political science (Bachelor's or Graduate degree).
  • Knowledge of jurisprudence and preferably Italian company law.

Desired Personal Qualities:

  • Conscientious, mature, rigorous, and possessing a good analytical mind.
  • Precise, organized, and autonomous.
  • Effective communication skills.

Offer

What they offer:

  • Temporary mission for 6 months with the possibility of advancement.
  • Working hours: 37 hours/week (9 am to 5:30 pm).
  • Competitive salary ranging from €2700 to €2900.
  • Telecommuting: 2 days/week.
  • Additional benefits: meal vouchers, reimbursed transportation expenses.

Company
A prestigious financial institution at the heart of Brussels.
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