Servicenow Analyst
il y a 2 semaines
- Jobdomein IT
- Dienstverband Fulltime
- Vacaturenummer VAC
- Locatie Brussel
- Type overeenkomst Projectsourcing via YER
- Branche/sector Industrial
**Samenvatting**:
Voor onze klant, actief in technische dienstverlening zijn we op zoek naar een ServiceNow Analyst die het IT team zal versterken.
**Over de functie**:
Jouw functie:
- Je bent de tussenpersoon van de ontwikkelaars & belanghebbenden en analyseert de behoeften
- Je maakt verslagen van processen, oplossingen & handleidingen
- Je zal werken volgens de "Agile methodology"
- Je adviseert en ondersteund
- Je zal aanpassingen of parameters maken in ServiceNow
- Je voert testen uit
- Je voert ontwikkelingen en verbeteringen uit
**Over het bedrijf**:
De klant is een internationale organisatie actief in technische dienstverlening.
**Wat wij bieden**:
- Je komt terecht in een internationale omgeving
- Concurrerend salaris aangevuld met extralegale voordelen
- Flexibiliteit
- Work-life balance
**Functie eisen**:
- Je beschikt over een probleemoplossend vermogen
- Je bent klantgericht & leergierig
- Je hebt ervaring met functionele en/ of bedrijfsanalyse
- Je hebt ervaring met ServiceNow
- Je spreekt goed Engels, Nederlands en/ of Frans
- Je hebt kennis van CIS ITSM, ITIL en CSA
- Kennis van CIS POM, CIS HRSD, CIS SPM/ITBM zijn een pluspunt
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