Medical Science Liaison Manager Belgium

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique Lilly Temps plein
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana.

Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism.

We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.


Scientific Experts have special needs for in-depth and cutting-edge information, because these health care professionals design and implement novel research and educate colleagues/students.

The Medical Science Liaison (MSL) program is specifically designed to meet the needs of Scientific Experts through a field-based group of medical professionals with deep content knowledge about specific disease areas, available products/investigational compounds (both Lilly and competitor), and current issues in the therapeutic area(s) they represent.

Medical Science Liaisons also gather feedback and insights from Scientific Experts, to better inform Lilly's research and overall strategic direction.

By providing answers that matter and facilitating scientific exchange between the industry and the Scientific Expert community, Medical Science Liaisons can improve patient outcomes by providing needed information that addresses important clinical and scientific questions.


The Medical Science Liaison Manager is responsible for effective and compliant implementation of the Medical Science Liaison program within one or more assigned therapeutic areas and has direct supervisory responsibility for a team of field based Medical Science Liaisons in Belgium and in the Netherlands.

The Medical Science Liaison Manager is responsible for managing the performance and development of the members of their team, overseeing the compliance, quality and effectiveness of field operations, and implementing strategic plans to optimize the team's performance.

The Medical Science Liaison Manager is also responsible for establishing and maintaining effective communication and partnerships with field medical and internal colleagues to leverage the team's expertise to appropriately support strategic objectives and initiatives.


Effective People Management & Development

The Medical Science Liaison Manager:

  • Has supervisory responsibility for their direct reports, including administration of performance
management and individual development plans.

  • Develops and strengthens the skills of direct reports through frequent interactions and coaching in
field settings and other contexts. Regularly scheduled one-on-one discussions and field visits with

individuals are expected.

  • Oversees the development and implementation of required training for new and experienced
personnel, reflecting scientific content, the skills necessary for successful Scientific Expert

interaction and functional expertise. Collaboration with Clinical Research Physicians (CRPs), Global Medical Science Liaison Capabilities and others is expected.

  • Recruits and staffs fieldbased positions as appropriate and takes full responsibility for these
personnel decisions.

  • Manages and optimizes personnel resources.
  • Participates actively in crossfunctional succession planning and talent development discussions

Manage Field Operations - Maximize Operational Effectiveness

The Medical Science Liaison Manager:

  • Deploys the necessary tools, processes, and other resources to enable successful field activities.
  • Oversees geography management and the Medical Science Liaisons commitment and effectiveness in developing and maintaining relationships with Scientific Experts and other external customers.
  • Identifies meaningful and appropriate metrics to measure performance.
  • Creates and reviews activity reports/dashboards, assesses Voice of the Customer survey findings and other materials to identify opportunities to improve performance, enhance the allocation of resources, and meet objectives.
  • Evaluates and resolves complex business and operational problems.
  • Oversees compliance with the applicable promotional law and Lilly policies and procedures by monitoring training compliance, conducting periodic reviews of documentation, providing feedback from observation of field activities, and engaging in other oversight efforts. This includes completing all required tasks defined in the MQS procedure _Medical Science Liaison Programs _and Quality Agreement (for example, Quality Reviews of documentation, field visits, Scientific Expert Identification reviews, etc.)

Design and Implement Strategic Initiatives to Optimize Team
Performance

The Medical Science Liaison Manager:

  • Creates and executes strategic plans and to improve the team's performance and leverage the impact of its expertise with both Scientific Experts and internal

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