Shift Leader WAD
il y a 1 semaine
This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
Le JOB
Le Shift Leader joue un rôle clé dans le soutien des opérations de BDCE afin de fournir un service exceptionnel à nos clients. Il/elle supervise les opérations quotidiennes, afin d'optimiser les activités du magasin (réception/expédition) et de garantir une performance optimale. Le Shift Leader supervise une équipe de +/- 6 personnes. Il/elle pilote, coache et dynamise les équipes mais également participe aux opérations en fonction de la charge de travail. Le Shift Leader est garant de l'adhérence aux procédures et requis Qualité liés aux Bonnes Pratiques de Distribution, du respect de la discipline par son équipe et du respect des normes de sécurité. Back-up : Assure les tâches quotidiennes et opérationnelles du superviseur en cas d'absence de ce dernier.
LES MISSIONS
A.
Superviser les opérations quotidiennes de façon à garantir une performance optimale. Assurer que les produits soient prélevés, emballés et envoyés en temps opportun, dans les conditions de Qualité requises, tout en maintenant l'exactitude de l'inventaire et en garantissant que les activités soient traitées conformément aux procédures opérationnelles standard (SOP). Assurer la gestion, l'organisation et la planification optimale des tâches quotidiennes de l'équipe. Attribuer les tâches aux membres du personnel. Évaluer les performances en permanence, fournir des recommandations appropriées et adapter les priorités des équipes opérationnelles en conséquence. Maintenir la discipline et l'adhérence au règlement de travail, nécessaires à la performance optimale de BDCE. Participer aux opérations quotidiennes.B.
Assurer la mise en place d'une communication optimale avec les opérateurs de l'équipe. Animer le Tier I de l'équipe et participer activement au Tier II, afin d'assurer un alignement continu des priorités et des actions/projets. Contribuer activement à l'établissement d'une culture organisationnelle constructive et performante.C.
Assurer le respect des horaires de travail de l'équipe et suivre les absences. Planifier les pauses et faire respecter cette planification. Maintenir les systèmes Protime et ProTeam afin d'assurer la gestion adéquate du traitement et des salaires du personnel de l'équipe. Communiquer les besoins en ressources opérationnelles hebdomadaires de l'équipe et aider au développement et/ou développer et valider le planning hebdomadaire, afin de partager une version irréprochable dans les délais requis. Assurer la participation aux formations et l'adhérence stricte aux plans de formation de l'équipe, afin d'assurer le maintien des niveaux de service requis. Réaliser les ACE des opérateurs selon la fréquence requise, fournir les évaluations de performance ainsi qu'un feedback positif ou négatif (en cas de non-respect des procédures, modes opératoires...), le documenter et réaliser des sensibilisations, si nécessaire, avec le support de la hiérarchie et des Ressources Humaines.D.
Assurer la coordination avec les autres départements (Transport in/out, Systems & Maintenance, IT...) afin d'optimaliser le niveau de service aux Clients. Partager/communiquer les éventuels problèmes, risques et défis, tout en suggérant des solutions appropriées. Partager/communiquer les évènements Qualité (incl. les plaintes) immédiatement après constatation. Prendre les mesures nécessaires afin de limiter les conséquences. Assurer la mise en place des actions correctives et préventives (CAPA).E.
Assurer le back-up: assurer les tâches quotidiennes et opérationnelles de ses collègues (Shift Leader et Supervisor) en cas d'absence de ces derniers, en fonction des besoins du planning opérationnel de présence .LE PROFIL
Graduat/bachelier en logistique ou équivalent par expérience Expérience de minimum 3 ans en logistique Bon niveau d'anglais écrit et lu Microsoft office (Outlook, Teams, Word, Excel, Powerpoint,...) Affinité à des systèmes de gestion de stock Bonne organisation et structure Bonne communication Orientation résultats Connaissance des bonnes pratiques de distribution-
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