Customer Operations Specialists
il y a 2 semaines
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.
We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers:we set up services, gather feedback and make things right Job description Provide analytics to validate and support in building hypotheses, in close cooperation with global Remote Analytics, to create insights in performance and guide business decision making
- Create and run ongoing reports specific to the country to build continuous insight into local performance and help identify areas for improvement
- Actively analyze all relevant data sources to create accurate and compelling insights
- Ensure close collaboration and integration with group Remote Analytics to align on common priorities and ways of working as well as to share insights
- Solid Experience of analytics and how to leverage data for maximizing business impact
- General knowledge of end-to-end omnichannel customer shopping journeys and the different metrics involved
- Strong knowledge of the contact center industry and in particular its analytics functions.
- Experience and passion for creating compelling insights based on data, and how to use them in order to effectively influence business decisions
- Broad knowledge of how to create and convey compelling insights based on data, and how to use them in order to effectively influence business decisions
- Passionate about the possibilities of Data & Analytics and the value it can generate for our business
- Motivated by staying up to date on the latest developments, tools and technologies of the rapidly changing data and analytics landscape
- Energized by working both independently and in cross-functional teams
- Good interpersonal and influencing skills with the ability to collaborate, network and build strong relations with team members
Offer Internetvergoeding / Abonnement Hospitalisatieverzekering voor familie Parking Opleiding Thuiswerk If you grow, IKEA grows Discover together with us the opportunities for your career in an inspiring work environment within an international context.
In the first few weeks/months, you will be offered a development plan to get you started, with enough personal space to create the learning moments you need.
We also offer extralegal holidays, seniority holidays and for full-time colleagues 6 extra days off- ONE IKEA Bonus: an additional bonus based on your shop's results
- IKEA Benefits at work: a portal offer you great discount for wellknown stores and brands
- Team outings & staff parties, because togetherness is very important to us
-
Customer Operations Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Synergie Temps pleinWat zal je job inhouden?:What will you do as a customer service specialist?Your main responsibilities: Managing the entire sales order process operations for EMEA region handling the entire- cycle including organizing transport and logístical aspects, liaising between different- departments, service providers and providing on-time information to customer...
-
Customer Operations Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique SOLIX Temps pleinDe firma vervult vandaag de dag een leidende rol voor digitale industrieën met vier klantgerichte wereldwijde businesses: Electrification, Proces Automation, Motion en Robotics.Als Customer operations specialist ben je mee verantwoordelijk voor de activiteiten binnen de back-office. In deze uitdagende functie sta je in voor de administratief-commerciële...
-
Customer Operations Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Unique Temps plein: Join our dynamic team as a Customer Operations Specialist at a leading multinational in the chemical industry. This pivotal role combines logistics coordination and inventory management, ensuring seamless operations from purchase order to storage and beyond.Key Responsibilities:Logistics:Organize and monitor all inbound operations for the assigned product...
-
Customer operations specialist
Il y a 2 mois
Zaventem, Flandre, Belgique Synergie Belgium NV Temps pleinYour main responsibilities:Managing the entire sales order process operations for EMEA region - handling the entirecycle including organizing transport and logistical aspects, liaising between differentdepartments, service providers and providing on-time information to customer Ensuring that all the movements from the Production and Storage sites are made...
-
Customer Operations Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Page Personnel Temps pleinPoint of contact for the customer - responding to requests, solving issues and ensuring a great customer experienceManaging the entire sales order process operations for EMEA region - handling the entire cycle including organizing transport and logistical aspects, liaising between different departments, service providers and providing on-time information to...
-
Customer Operations Specialist
il y a 1 semaine
Zaventem, Flandre, Belgique Actief Interim Temps pleinYou are the point of contact for the customer - responding to requests, solving issues and ensuring a great customer experience.Managing the entire sales order process operations for EMEA region : handling the entire cycle including organizing transport and logístical aspects, liaising between different departments, service providers and providing on-time...
-
Customer Operations Specialist
il y a 1 semaine
Zaventem, Flandre, Belgique Actief Interim Temps pleinYou are the point of contact for the customer - responding to requests, solving issues and ensuring a great customer experience.Managing the entire sales order process operations for EMEA region : handling the entire cycle including organizing transport and logístical aspects, liaising between different departments, service providers and providing on-time...
-
Temporary Customer Support Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Verpoucke BV Temps pleinWould you like to support internal and external customers with their questions?Do you have a good knowledge of sap and its various modules?Do you want to be part of a worldwide company with a focus on innovation?YOUR RESPONSIBILITIESSpecifically, your job as a Customer Support Specialist includes:Ensures the resolution of customer issues by coordinating with...
-
HR Operations Specialist Eu
il y a 2 semaines
Zaventem, Flandre, Belgique ADB SAFEGATE Temps pleinADB SAFEGATE is a company that provides integrated solutions to airports, airlines, and ANSPs.We are proud to be leading the way with innovative and smart Airside 4.0 solutions that turn airports into smart airports, with the ultimate goal of enhancing the passenger experience. Solutions include airfield lighting, power and control systems, airport and tower...
-
Customer Operations Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Robert Half Belgium Temps pleinRobert Half is momenteel op zoek naar een **Customer** **Service** **Agent** (m/v/x) voor een bedrijf gelegen in Zaventem.Robert Half is momenteel op zoek naar een **Customer** **Service** **Agent** (m/v/x) voor een bedrijf gelegen in Zaventem.Onze klant is actief in de IT sector.**De verantwoordelijkheden voor deze functie als Customer Service Agent (m/v/x)...
-
Vacature - Customer Success Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Roucoucou Temps plein**Vacature - Customer Success Specialist** - Boekhoudkundige Software Notarissen - Legaltech & AI group- Zaventem**Heb je **kennis van of** **ervaring in boekhouding** en ben je **IT minded**? Help je graag klanten verder en heb je een **goede kennis Nederlands en Frans**?**Dan is deze job iets voor jou**Onze klant, een stabiel bedrijf actief in...
-
Customer Service Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Spring Professional Temps plein**Introductie**:Een customer service voice die naar Harvard is geweest? Check Die customer service voice deed bovendien al heel wat ervaring op? Dubble check Je bruist van ENERGIE en staat te popelen om aan een nieuwe uitdaging te beginnen? Check, check, check Misschien ben jij wel de **Customer Service Specialist** waar wij naar op zoek...
-
Operations Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Intelect Temps pleinHou jij van een job waarbij je als echte probleemoplosser aan de slag kunt gaan? Werk je graag mee aan het bieden van een goede klantenervaring en schrikt administratief werk jou niet af? Lees dan zeker verder, want dan heb ik de perfecte job voor jou.Als Operations Specialist ben jij verantwoordelijk voor het opvolgen en afhandelen van storingen op een...
-
Logistic Operations Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Synergie Belgium Temps pleinBedrijfsomschrijvingOur client is a prominent multinational manufacturer specializing in surfactants and specialty chemicals across the Americas. With 11 industrial facilities spread throughout Brazil, the United States, Mexico, and Uruguay, as well as two Global Research & Development Centers, three Research & Development Facilities, and eight commercial...
-
Vacature - Customer Success Specialist - Nichemarkt
il y a 1 semaine
Zaventem, Flandre, Belgique Roucoucou Temps plein**Vacature - Customer Success Specialist - Zaventem**Voor onze klant - een bedrijf dat software ontwikkelt voor notarissen (en die deel uitmaakt van een legal tech group) - zijn we op zoek naar een**Customer Success Specialist**Onze klant ontwikkelt niet alleen notariële software, ze leveren, installeren en configureren ook alle materiaal (pc's, servers,...
-
Customs Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Pfizer Temps pleinCustoms SpecialistPfizer Logistics Center in Zaventem is het belangrijkste logistiek centrum van Pfizer wereldwijd. Het is de draaischijf voor twee derde van het wereldwijde productstromen van Pfizer.Onze collega's zorgen er dagelijks voor dat de geneesmiddelen vanuit de verschillende productiesites zo snel en efficiënt mogelijk over de hele wereld worden...
-
Project Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique Hitachi Energy Temps pleinHitachi Energy is seeking to fill one position for a Project Specialist for its Zaventem, Belgium location. This Project Specialist is responsible for leading the overview of contract execution and the customer satisfaction of projects and ensure that all related activities are performed in accordance with Hitachi Energy policy, contractual agreements,...
-
HR Specialist
il y a 2 semaines
Zaventem, Flandre, Belgique HITACHI ENERGY BELGIUM Temps pleinDescription : At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact on our communities and society. Bring your passion, bring your energy, and be part...
-
Customer Service Specialist English Temporary
il y a 2 semaines
Zaventem, Flandre, Belgique Actief Interim Temps pleinDo you have experience in customer service in logistics? Are you open for a temporary contract of months? Is the chemical sector something for you? Our client, an international giant in chemicals, is looking for a Customer Service SpecialistYour tasks: For customers, you are the point of contact for solutions and requests. You ensure correct documentation...
-
Logistieke Operation Specialist in Braziliaanse
il y a 2 semaines
Zaventem, Flandre, Belgique Unique Temps plein**Omschrijving**:Onze klant is een **toonaangevende Braziliaanse multinational in de chemische industrie** die wereldwijd impact maakt. We zijn op zoek naar een gemotiveerde Operations Specialist om hun team voor **mínimaal 9 tot 12 maanden **te versterken.Als **Logistieke & Klantgerichte Operations Specialist** speel je een cruciale rol in het creëren van...
