Operational Support Officer
il y a 2 semaines
Company:
Since its creation more than 50 years ago, the Sodexo group has been the world leader in quality of life services.
At Sodexo Benefits and Rewards Services, we've made our mark on the world by helping clients give their employees personalized experiences, every day.
Our benefit platforms and payment solutions are already used by 440,000 clients and 36 million of their employees in 32 countries.
At Sodexo Benefits & Rewards Services, we are proud of our commitments to environmental sustainability, our focus on employment equity and diversity, our new ways of working independently and flexibility for the well-being of our talents.
Joining us means evolving in a collaborative, innovative environment, in which each employee is recognized and receives the support they need for their development.
We firmly believe that the quality of life of our clients and service consumers begins with our own people. Consequently, your wellbeing at work is one of our priorities.Working with us is an opportunity to impact the future of employee experience and, ultimately, the world around us.
But it's also your chance to make an impact every day, putting a part of yourself into exciting digital products and touching the lives of millions of consumers.
We're a global, multicultural business where every contribution counts and every day is a chance to inspire others and take inspiration from your colleagues.
We're accelerating our growth on a global scale, combining the reach and stability of Sodexo with our unique position as an incubator of innovation.
As part of the team, you'll help us continue that growth and our landmark digital transformation.Now, we're inventing entirely new ways to influence and enrich the lives of employees worldwide.
Function:
Provide support and answer questions from internal customers (business lines).
- Daily monitoring, solving and reporting of incidents.
- Build understanding of the products and services we offer to provide appropriate support.
- Collect information for the experts to facilitate their investigations.
- Keep internal customers and external partners up to date; maintain information up to date in the tickets.
- Identify recurrent incidents and create problems to follow up their structural resolution with the other product teams.
- Manage the creation and update of support procedures.
- Ensure that quality service is provided to all internal customers and follow up external vendors supporting our services.
- Ensure the content maintenance of ITSM tools (JIRA, Confluence, etc.), including creation of flows, creation and update of monitoring tools.
- Perform various supportrelated tasks assigned by the manager. Optionally, consult and understand the code to resolve some software technical incidents.
Profile:
- ICT generic background with an good knowledge of SQL. A first experience in IT development is a "nice to have" (JavaScript, PL/SQL,.Net)
- You are solutionoriented and have excellent communication skills
- You are a team player
- You are autonomous and can manage your workload and priorities.
Offer:
- When you start your job, you will receive adequate onboarding and training which will allow you to have a good command of Sodexo products and related procedures.
- We offer you a training course with real opportunities for development both within the team and within the company.
- A fulltime contract
- A competitive salary with numerous extralegal benefits.
- A pleasant work environment in a dynamic and inspiring company.
Quality of life at work:
- A worklife balance with possibility for home office
- A concierge service that offers various services: dry cleaning, ironing, shoe repair, purchase of gifts, etc.
- A wide choice of sustainable and delicious meals in our company restaurant
- A variety of sports (badminton, mini football, basketball, meditation and yoga
Languages:
You have a good level of spoken and written two national languages and have a good written knowledge of English.
-
Operational IT Support Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique JACOBS DOUWE EGBERTS Temps pleinCompany DescriptionAt JACOBS DOUWE EGBERTS, we see the value in the incredible things that can happen over a cup of coffee. We are driven by the belief that everyone deserves to enjoy the coffee they love.Job Description:We are looking for a new, enthusiastic member to join our Supply Chain teamYour responsibilities:System & operational support (50%)2)...
-
Job | Operational Management Officer | Bruxelles
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Belfius Temps pleinJob | Operational Management Officer | Bruxelles 2567 Belfius Insurance Business Support Bruxelles Permanent
-
Operational Risk Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Robert Half Belgium Temps plein**Robert Half Talent Solutions** recherche actuellement un(e) **Operational Risk Officer **pour une fonction permanente basée à Bruxelles.**Robert Half Talent Solutions** recherche actuellement un(e) **Operational Risk Officer **pour une fonction permanente basée à Bruxelles.Notre client est une entreprise active dans le **secteur des services**.Les...
-
Medewerker Operational Support
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Mensura Temps plein**Bedrijf**Mensura inspireert en helpt bedrijven om hun medewerkers beter, langer en gezonder aan het werk te houden. Als specialist op het vlak van preventie, veiligheid, welzijn en gezondheid op de werkvloer reikt Mensura advies, oplossingen en diensten aan op maat van de bedrijven. Daarbij gaan we verder dan wat strikt wettelijk...
-
Medewerker Operational Support
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Mensura Temps plein**L'entreprise**Mensura inspire les entreprises et les aide à garder leurs collaborateurs actifs plus longtemps, dans de meilleures conditions et en meilleure santé. En tant que spécialiste dans le domaine de la prévention, de la sécurité, du bien-être et de la santé, Mensura fournit aux entreprises des conseils, des solutions et des services sur...
-
Life Operational Support Expert
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AXA Temps pleinDans le cadre du renforcement de ses équipes au sein du départemen Life Support, AXA recherche un Life Operational Support ExpertVous faites partie de l'équipe "Process Implementation" au sein du département Life Support ou nous supportons les différentes initiatives de transformation de la BU Life.Votre fonction en détail- Afin de rencontrer les...
-
Administratif / Operational Support Employee
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Select Temps pleinProviding support on report correctness and completion, data analysis, report analysis. Updating the website Management of calendars, mailing lists. Overall administratif support Administrative experience Excellent knowledge of Microsoft packages Fluency in English Knowledge of IT processes is a plusFor an international organisation active in the business of...
-
IT Operational Support
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Sibelga Temps plein**Titre de la fonction**:IT OPERATIONAL SUPPORT (H/F/X)**Type de contrat**:CDI**Régime de travail**:Temps plein**TRAVAILLER CHEZ SIBELGA, ÇA BOOSTE MON ÉNERGIE **:Sibelga est le gestionnaire des réseaux de gaz et d'électricité à Bruxelles. Nos 1000 collaborateurs s'investissent chaque jour pour garantir l'approvisionnement en énergie des foyers et...
-
Operational Quality Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Solid Talent Temps plein**Wat houdt deze functie in?**:- Heb je ervaring met werkzaamheden en onderhoudswerken in industriële installaties en Projectmanagement?- Dan is dit de vacature die jij zoekt- Je biedt als Operational Quality Officer ondersteuning aan de Safety, Quality & Competence Manager.- Je bent verantwoordelijk voor het voorbereiden, uitwerken en implementeren van de...
-
Medewerker Operational Support
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Mensura Temps plein**Bedrijf****Mensura **inspireert en helpt bedrijven om hun medewerkers beter, langer en gezonder aan het werk te houden. Als specialist op het vlak van preventie, veiligheid, welzijn en gezondheid op de werkvloer reikt Mensura advies, oplossingen en diensten aan op maat van de bedrijven. Daarbij gaan we verder dan wat strikt wettelijk moet.Bij **Certimed...
-
Operational Support Expert
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AXA Temps pleinAu sein du département Production P&C Retail, l'équipe Quality, Process & Projects (QPP) est responsable de l'amélioration de la qualité du service aux clients et de l'optimisation de l'efficacité opérationnelle des équipes du département.Dans cette équipe, la fonction d'Operational Support Expert a pour mission de:- représenter le département...
-
Management Support Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique HR talents Temps pleinIntroductie:Our client is Japan's largest bank and one of the world's largest, with offices throughout Japan and in 40 other countries.Jobomschrijving:The Management Support Officer supports the Deputy Head of Belgium by providing a full range of HR services to the employees in Brussels Branch, using initiative to resolve queries and processes in an accurate...
-
Operational Buyer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Korn Ferry Temps pleinReports to the Head of Procurement in Amsterdam. Works with the Procurement team in Amsterdam and a Buyer in Brussels.Objectives:As Operational Buyer you take care of placing orders for goods and services in function of the requests from the organization. You are in regular contact with suppliers at home and abroad, you follow up the (timely) delivery and...
-
Operational HRbp
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique AXA Temps pleinLa force de notre "Service Delivery Model" au sein du département HR est le service que nous pouvons livrer aux collaborateurs et aux managers des différentes BU.- L'Operational HRBP joue un rôle crucial dans l'interaction avec le business en offrant le soutien opérationnel HR à côté du HR Business Partner avec lequel il travaille en tandem.-...
-
Operational Business
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Accent Temps pleinWat begon als een klein familiebedrijf is vandaag een internationale speler op het vlak van Quality of Life Services. Onze klant biedt een brede waaier van diensten aan die het welzijn van hun klanten en servicegebruikers verbeteren. Deze diensten bestaan uit food, security en facility en dit voor een uiteenlopende woon- en werkomgeving (bv. scholen &...
-
IT Support Specialist
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Proximus Group Temps pleinIT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team.This role requires a strong understanding of Microsoft 365, Slack, Atlassian, 1Password, Zoom, and hardware lifecycle management.Key Responsibilities: Manage the onboarding and offboarding processes for users across various platforms including...
-
Operational IT Security Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique BNP Paribas Real Estate Temps pleinFunctieomschrijving - Operational IT Security Officer Operational IT Security Officer ( Vacaturenummer: a.Responsibilities: Ensuring applicability of operational security in Run & Change activities You configure and maintain security solutions in operational condition while performing IT operational technical security actions (vulnerability analysis...
-
Eu Operations Support Officer
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique ShareAction Temps pleinShareActionWe are at a pivotal moment: the climate and biodiversity crises are deepening, and inequalities are even more marked in the wake of the Covid-19 pandemic. The global investment system has an oversized impact on many of these global challenges We want to make sure that impact is positive. At ShareAction we work with investors, policymakers and...
-
Operational Excellence
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique Eurofins Temps pleinJob Description As Operational Excellence Programme Manager, you will be part of the Eurofins Permanent Improvement Programmes (PIP) team, which is responsible for implementing strategic projects to improve the performance of Eurofins laboratories and supporting operations across the network, while fostering collaboration and sharing knowledge and best...
-
Operational Risk
il y a 2 semaines
Bruxelles, Région de Bruxelles, Belgique ALD Automotive Belgium Temps pleinLooking forward to a new challenge? Join our Risk & Compliance Department in Evere as an Operational Risk & Control ExpertWhy ALD Automotive | LeasePlan?With over 3.3 million vehicles managed across more than 44 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of...
