Customer Success Manager
il y a 2 semaines
Kadonation is een online platform waarop je voor elke gelegenheid gemakkelijk en veilig samenlegt voor het ideale cadeau, bijvoorbeeld voor een collega die het team verlaat of op pensioen gaat, een verjaardagsfeest, een geboorte, een huwelijk of een house-warming.
Het feestvarken kan het ingezamelde bedrag besteden bij meer dan 80 winkels,Read more »- Gent
- Werkplek: flexibel
- Ervaringsniveau: medior
We're looking for:
an extra Customer Success Manager Now you're probably wondering, what does that mean at Kadonation?
As well as being an energetic, easy-going and good-natured person, you're also excited about working on these four areas:
Account management:in our portfolio we have a lot of great companies that we like to forge a good relationship with.
from platform onboarding and a trial period to a permanent contract, helping launch new features and much more.
-
Business development:the sky is the limit and that's why we're constantly developing our platform. Up
- and cross-selling of new features and extra gifting opportunities will therefore certainly form a key part of your role.
-
Customer satisfaction:we don't want to be a flash in the pan, which is why we're always striving to be the best at customer satisfaction.
Giving proactive advice and solving problems before the customer even discovers them:
that's our goal.
-
Product optimisation:how is our platform used and what do our customers need? With your analytical insight, we can respond to market demands and keep our platform relevant for everyone. You will play a key role between the marketing, category and product teams
About you:
-
Commercial skills are a must: experience in sales, a go-getter mentality and active listening will all be clear from your CV. Ideally you also have experience in SaaS sales.
- You communicate clearly and confidently in a B2B context, even with decision makers in large companies.
Analytical and data-minded, because knowledge is power
- You're just as much of a
team player as your future teammates Elisa & Caroline. - You're naturally curious and your enthusiasm shines through, both face to face and on screen.
- Engaged: we're looking for someone who will be 100% committed to our Kadonation journey. Can we count on you?
Well-organised, structured and a self-starter, because we're not really into micromanagement.
- Your Dutch is flawless and you can also express yourself professionally in English.
What can you expect from us?:
At Kadonation, we combine the energy and ambition of a start-up with the expertise and know-how of a scale-up.
You'll be working in a dynamic tech company with an open feedback culture and space for your own initiative and ideas.
The flexible hours and hybrid workplace allow you to work whenever and wherever you're most productive. There's also budget for your personal development, as well as to optimise your workplace. **But most important of all: we offer you true recognition.-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Officient Temps pleinHi there Are you the new Customer Success hero Officient is looking for?**At Officient, being a Customer Success manager means you're the face of the product. You like turning a question into a smile by providing support to new customers and monitoring existing customers. Helping our customers to get the most value out of Officient is what really drives...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Esko Temps pleinYour responsibilities as a Customer Success Manager at Esko, include:Cement yourself as a trusted advisor with customers and serve as the liaison between the customer and the Esko ecosystem to drive continued value of our products and services. Advocate customer needs & issues crossdepartmentally and manage customer concerns and escalations that may impact...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique SymphonyAI Temps pleinIntroduction:JOIN US SymphonyAI Industrial is looking for an experienced Customer Success Manager for its Proceedix Connected Worker development team based in Belgium.Job Description:What will you do?As a Customer Success Manager, you will play a crucial role in assisting with presales product discussions, conducting product demonstrations, and managing the...
-
Customer Success Manager, Growth
il y a 2 semaines
Gent, Flandre, Belgique Showpad Temps pleinCustomer Success Manager, Growth**Location: This role is available to be hired in Ghent, London or Munich office locations. We offer Hybrid working with 2 days in the office, ideally on Tuesdays and Thursdays.Position Overview:The customer success team is on a mission to help customers grow by driving value, delivering top-notch support, challenging the...
-
Growth Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Showpad Temps pleinCustomer Success ManagerGrowthPosition Overview:The customer success team is on a mission to help customers grow by driving value, delivering top-notch support, challenging the status quo and working out creative solutions to our customers' problems, every single day. To achieve this goal, we're looking for a passionate customer success manager to make the...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique o2o Bicycle Leasing Temps plein**Description de l'emploi**o2o Bicycle Leasing poursuit sa croissance et est à la recherche d'un Customer Success Manager pour renforcer son équipe. Ça vous démange de guider avec enthousiasme et compétence des entreprises dans la mise en place d'un système de leasing vélo pour leurs employés ? Vous vous débrouillez en néerlandais ? Alors lisez...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Realo Temps pleinDo you enjoy solving people's problems? Are you happy when others are happy? How about putting a smile on someone's face?Well, lucky you (and us) We are looking for a Customer Success Manager on a full-time basis to provide our customers with an optimal journey from day one. At Realo, we help consumers and real estate professionals sell, let, buy, or rent...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique strivecloud Temps pleinCustomer Success Manager:What is StriveCloud?:StriveCloud is a tech company based in Ghent, Belgium, dedicated to transforming businesses with gamification software. Founded on a passion for gaming, we've developed innovative solutions to enhance user engagement and loyalty across diverse sectors including (e)sports, mobility solutions, and education.Trusted...
-
Strategic Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique LegalFly Temps pleinAre you a seasoned & ambitious Strategic Customer Success Manager? Eager to join the AI revolution? We would love to hear from you.Join LegalFlyLegalFly is a category-defining Legal AI solution for legal teams, providing an end-to-end solution designed to revolutionise legal practice:World-Class Team: Work alongside a team of tech veterans from Tinder,...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Realo Temps pleinDo you enjoy solving people's problems? Are you happy when others are happy? How about putting a smile on someone's face?Well, lucky you (and us) We are looking for a Customer Success Manager on a full-time basis to provide our customers with an optimal journey from day one. At Realo, we help consumers and real estate professionals sell, let, buy, or rent...
-
Senior Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique TechWolf BV Temps pleinOur Customer Success team plays a crucial role in ensuring our customers get the most value possible out of TechWolf's innovative platform. We are on the lookout for a skilled Customer Success professional to join as one of the founding members of this team. Our Customer Success team acts as the trusted advisors and internal advocates of our customers...
-
Principal Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique TechWolf BV Temps pleinOur Customer Success team plays a crucial role in ensuring our customers get the most value possible out of TechWolf's innovative platform. We are on the lookout for a skilled Customer Success professional to join as one of the founding members of this team. Our Customer Success team acts as the trusted advisors and internal advocates of our customers...
-
Customer Success Program Manager
il y a 2 semaines
Gent, Flandre, Belgique Intuitive Temps pleinCompany DescriptionAt Intuitive, we are dedicated to our mission: we believe that minimally invasive care is truly life-enhancing. Through innovation and smart technology, we empower physicians to heal without limits. We are proud to lead the way in robotic-assisted surgery, striving for a team that values diversity and inclusivity to make a real impact in...
-
Customer Success Manager, Enterprise
il y a 2 semaines
Gent, Flandre, Belgique Showpad Temps pleinCustomer Success Manager, EnterpriseLocation: 2 days hybrid working from either Munich, London, or Ghent officesPosition Overview:The Customer Success team is on a mission to help customers grow by driving value, delivering top-notch support, challenging the status quo and working out creative solutions to our customers' problems, every single day. To...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Headlight Temps pleinThe Bigger PictureCybersecurity no longer is just a technical challenge: it's also a human one.Our client is an impressive Belgian scale-up that focuses on that human aspect of cybersecurity, which has been booking massive commercial successes in the past year.Now, they're expanding their sales team and looking for a new Customer Success Manager for the...
-
Customer Success Lead
il y a 2 semaines
Gent, Flandre, Belgique Codit Temps pleinAbout the Job:The Customer Success Lead is a pivotal role that combines the expertise of a Team Lead with the client-focused responsibilities of a Customer Success Manager (CSM). This individual will be responsible for fostering positive relationships with clients, ensuring customer satisfaction, and managing the development of employees within their...
-
Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique Lightspeed Commerce Temps pleinHi there Thanks for stopping by. Are you actively looking for a new opportunity? Or just checking the market?Wellyou might just be in the right placeLightspeed is seeking a full-time Customer Success Manager (Dutch speaking) to join its Hospitality Engagement team. Their main objective willbe to maintain customer and revenue retention and facilitate...
-
Customer Success Lead
il y a 2 semaines
Gent, Flandre, Belgique Officient Temps pleinHello there Are you the new Customer Success Lead Officient is looking for?Officient has demonstrated product-market fit, growing in 5 years to over 23k customers. Our aim is to help HR create a better experience for all employees, providing tools to analyze and improve their human capital, while simultaneously reducing HR administration.Customer Success is...
-
Sr Customer Success Manager
il y a 2 semaines
Gent, Flandre, Belgique iController Temps pleinThe Sr Customer Success Manager's primary responsibility is to engage strategic customers and build the relationship into a mutually beneficial and profitable partnership, with a focus on driving customer satisfaction. You will define, quantify and analyze relationships with strategic customers so that their success is not left up to chance. The Sr CSM shall...
-
Customer Success Manager Benelux
il y a 2 semaines
Gent, Flandre, Belgique Peripass Temps pleinAre you ready to drive the growth of a great scale-up that is revolutionizing the logistics world? Do you want to work with an exceptional team of people you'll remember for the rest of your life? Then we might have just the right opportunity for youFounded in 2016, Peripass is a logistics SaaS scale-up. Our Yard Management Software enables industrial and...