Manager Service
il y a 1 semaine
- The talented, enthusiastic people at ASM are just like you: dedicated to improving people's lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising highgrowth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful.
in AI, medical equipment, 5G, smartphones, autonomous driving, and more._
As
Service Manager at ASM. You will lead and manage the service organization responsible for UK, Ireland, Belgium and Scandinavia countries.
Driving and managing your team on a daily basis, you will engage with and provide service to our customers, driving the philosophy of safety, quality, output and cost while building a culture of "we care, we innovate, we deliver".
If you are a people-centric manager who also likes to work hands-on with some of the most advanced semiconductor equipment in the world, we would like to speak with youA closer look at the responsibilities:
- Manage both the installation and installation progress of new equipment sold to a wide range of customers within your territory
- Ensure solid engagement with customers regarding routine sustaining/warranty support, scheduling of installations and upgrades; as well as the training certification of onsite personnel and adhering to contractual obligations
- Drive successful interaction between multiple internal product divisions and their support organizations, for successful support of our customers
- Manage and empower your local team of Field Service Engineers provide them with coaching so they can deliver outstanding service and support to our local customers
- Ensure your team works in a planned, organized and efficient manner in line with departmental processes & procedures. Distribute new business within the team according to workload
- Take charge of escalations and aftersales support for ASM installations in your territory (warranty, contract and adhoc support)
- Establish regular customer delight meetings and ensure customer concerns are addressed
- Manage the activities of team members to ensure performance targets are met for installation, qualification and sustaining maintenance activities.
- Take responsibility for the financial performance of a specific site, which includes expense control, revenue generation, and asset management
- Proactively collaborate with other regional service managers to share best practices in site management and service delivery
- Participate in activities designed to aid product & service development
We could be a great match for each other if:
- You have a Bachelor or Master's degree in a technical discipline with additional management training.
- You bring 10+ years of Field Service Management preferably experience in the semiconductor capital equipment industry
- You are a people focused leader who gets energy from coaching, empowering and developing a great team
- You are willing to work hands on in a field service capacity traveling sometimes on short notice to customer sites and fabs in France/Italy
- You have experience in forecasting, budgeting and managing a P/L
- You have excellent communication skills in English
- You have excellent problem solving and data analysis skills
- You're able to learn fast and drive the organization
- At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients and to make a meaningful difference in society._
-
service manager
il y a 1 semaine
Leuven, Flandre, Belgique Target Engineering Temps pleinAls Service Manager kom je terecht in een internationale groep die de laatste 100 jaar uitgegroeid is tot een top speler binnen zijn domein. Dit domein is de ontwikkeling en fabricatie van producten en systemen binnen gasdetectie. Dit voor industriële klanten (voornamelijk de Chemische- en Farmaceutische sector).Je stuurt een team aan van 10 Service...
-
TEM service Manager
il y a 1 semaine
Leuven, Flandre, Belgique imec Temps plein/TEM service Manager TEM service Manager Management - Leuven | Just now As TEM service manager, you coach and steer a team of electron microscopy experts who are responsible for TEM inspections and engineers who are responsible for hardware and process aspects of a number of machines that are used for characterization of processes and materials, used...
-
Junior Service Delivery Manager
il y a 2 semaines
Leuven, Flandre, Belgique IMEC Inc. Temps pleinJunior Service Delivery Manager - Microsoft- Computer and IT - Leuven | More than two weeks ago- Imec is looking for an ICT Service Owner to own and manage all ICT Services in different functional domains but with a strong focus on our Microsoft O365 & Power Platforms- What you will doResponsibilities include:Ensure all incidents and service requests are...
-
Junior Service Manager
il y a 1 semaine
Leuven, Flandre, Belgique Camco Technologies Temps pleinCamco Technologies is the leading technology company in innovative terminal automation solutions and services. Since 1999, our systems empower marine and railway terminal operators to increase their performance and safety while reducing operating costs. Already 200+ terminal operators worldwide successfully optimized their gate, rail, crane and yard...
-
Office Service Manager
il y a 1 semaine
Leuven, Flandre, Belgique IMEC Inc. Temps pleinOffice Service Manager- Installation, Maintenance and Repair - Leuven | Just now- Wat ga jij doenBinnen Imec is de Office service Manager verantwoordelijk voor de verschillende facilitaire activiteiten m.b.t. het beheer en de verzorging van de gebouwen (schoonmaak, groenvoorziening, onthaal, klaarzetten van vergaderzalen ), het managen van het facilitaire...
-
IT Service Delivery Manager
il y a 1 semaine
Leuven, Flandre, Belgique Jos HR Services Temps pleinSamen met je collega Service Manager zorg je voor een correcte uitvoering van de service contracten in een 24/7 internationale omgeving.- Je ondersteunt in het maandelijks service overleg met klanten.- Je ondersteunt de Service Desk engineers en technicians in België, US en Australië mbt opvolging incidenten, opvolging interventies en algemene...
-
Key Account Manager Service
il y a 1 semaine
Leuven, Flandre, Belgique MetiSelect Temps plein**Functie**:Als Key Account Manager Service ben je binnen de **service-afdeling** verantwoordelijk voor de **key accounts** in België;. Deze klanten hebben een grote vloot trucks die actief zijn op meerdere locaties verspreid over België. Velen zijn bovendien onderdeel van een internationale groep. Je fungeert als "brug" voor de **correcte opvolging van de...
-
Service Manager Resident Maintenance BeNe
il y a 1 semaine
Leuven, Flandre, Belgique SSI SCHAEFER Temps pleinAls Service Manager RM bij SSI SCHÄFER geef je direct leiding aan de Resident Maintenance Managers van de sites in België en Nederland. De teams op de sites bestaan voornamelijk uit service techniekers, leidinggevenden en IT'ers. Bij klanten zoals Bol., PRIMARK in Nederland en Lantmännen en Barry Callebaut in België, zorgen zij ervoor dat onze...
-
General Manager Design and Technology Services
il y a 1 semaine
Leuven, Flandre, Belgique imec Temps pleinGeneral Manager Design and Technology Services General Manager Design and Technology Services Management - Leuven | Just now Join us in shaping the future and become our General Manager of the Business Line 'Design and Technology Services', the leading provider of such services worldwide. What you will do Ensure establishment and growth of DTS, achieve...
-
General Manager Design and Technology Services
il y a 1 semaine
Leuven, Flandre, Belgique IMEC Inc. Temps pleinManagement - Leuven | Just now- Join us in shaping the future and become our General Manager of the Business Line "Design and Technology Services", the world leading provider of such services to its customers.- What you will doDesign and Technology Services [DTS] is imec's ASIC services and IC supply chain, using imec foundry and platforms and using...
-
Service Planner
il y a 1 semaine
Leuven, Flandre, Belgique Tomra Temps pleinCompany DescriptionTOMRA Food is a multinational organization and a leading provider of sensor-based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high-quality output have been our strengths for more than 30...
-
Leuven (Heverlee) Regional Service Manager After
il y a 1 semaine
Leuven, Flandre, Belgique Jungheinrich Temps pleinin Leuven (Heverlee)- Jungheinrich is een internationale onderneming, maar ook een familiebedrijf. Dat is voelbaar. Iedere werknemer is een onderdeel van het geheel, een onmisbare schakel in het proces. Wat je kwaliteiten ook zijn en welke ambities je ook koestert, je draagt bij aan het duurzame succes van Jungheinrich.*****Regional Service Manager After...
-
Supervisor/chef de rang Leuven
il y a 1 semaine
Leuven, Flandre, Belgique Flying Service & Kitchenstaff Temps pleinWat houdt deze job in?Voor onze klant, een Italiaans good-vibes-only restaurant in Leuven, zijn we op zoek naar een supervisor/chef de rangIn deze functie rapporteer je aan de floor manager(s) en je belangrijkste taken en verantwoordelijkheden zijn:Tafels indekken voor gastenGasten begroeten en naar de tafel begeleidenBestellingen met enthousiasme...
-
Service Desk Operator
il y a 1 semaine
Leuven, Flandre, Belgique Robert Half Belgium Temps plein**Robert Half** is momenteel op zoek naar een **Service Desk Operator** (m/v/x) voor een groot internationaal bedrijf gelegen in **Leuven**.**Robert Half** is momenteel op zoek naar een **Service Desk Operator** (m/v/x) voor een groot internationaal bedrijf gelegen in **Leuven**.Onze klant is actief in de **facility sector.**De **verantwoordelijkheden** voor...
-
Operations Manager
il y a 1 semaine
Leuven, Flandre, Belgique 2200 ICOS Vision Systems NV Temps pleinDescription The Operations Manager provides strategic leadership and direction for the delivery of pre- and post-sales services and support to clients/customers. Leads all aspects of service and customer support operations. Analyzes operational processes, escalation procedures and performs training needs assessments for finding opportunities for service...
-
Operations Manager
il y a 4 semaines
Leuven, Flandre, Belgique KLA Temps pleinCompany Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...
-
Operations Manager
Il y a 2 mois
Leuven, Flandre, Belgique KLA Temps pleinCompany Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...
-
Service and Project Engineer
il y a 1 semaine
Leuven, Flandre, Belgique Artemys Temps pleinArtemys is a Belgian company offering recruitment services to major technical players within the world of energy efficiency, renewable energy, sustainable development, and circular economy. On behalf of its client – an international manufacturer of electrical devices and provider of related solutions and services, a leader in digital solutions for energy...
-
Customer Service Specialist
il y a 1 semaine
Leuven, Flandre, Belgique Page Personnel Temps pleinThe main tasks and responsibilities for a Customer Service Specialist focusing on the DACH market:Manage and process customer orders for medical products with a focus on the DACH market (Germany, Austria, Switzerland).Provide exceptional customer service to clients, ensuring their inquiries and concerns are addressed promptly and accurately.Collaborate with...
-
Customer Service Medewerker
il y a 1 semaine
Leuven, Flandre, Belgique Synergie Temps pleinJe onderhoudt intern en extern contact met belangrijke relaties.- Het behandelen van bestellingen en het verzorgen van de nodige administratie en communicatie naar de klant en naar de verschillende afdelingen.- Bestellingen en vragen van klanten kunnen gaan over verkoop, verhuur en service-na-verkoop- Je biedt telefonisch eerstelijns support.- Offertes en...
