Field Resource Planner
il y a 2 semaines
- Als Field Resource **Planner** ben je samen met je collega's verantwoordelijk voor het zo efficiënt mogelijk aansturen van onze technici.
Tot jouw takenpakket behoort onder meer:
- Op een correcte en accurate wijze de storingsmeldingen van de klanten registreren, verwerken en opvolgen.
- Inplannen van de technische interventies, rekening houdend met de urgentie, afstand, type toestel en type klant
- Plannen van indirecte, niet klant gerelateerde activiteiten van de techniekers in samenspraak met de lijnmanager, zodat de continuïteit in de field verzekerd wordt
- Op aanvraag bestellen van onderdelen voor herstellingen
- Contact opnemen met de klant indien afspraken niet nagekomen kunnen worden of zaken anders lopen dan gepland
**Profiel**:
- Je bezit een diploma hoger onderwijs of gelijkwaardig door ervaring
- Je hebt een zeer goede kennis van **Nederlands en Frans** (mondeling en schriftelijk), kennis van het **Engels** is een **pluspunt**:
- Je hebt een goede kennis van MS Office
- Ervaring met Oracle is een pluspunt
- Je bent **communicatief** sterk en klantgericht
- Je bent een **teamspeler**, **stressbestendig** en **oplossingsgericht**:
- Je hebt verantwoordelijkheidszin en neemt de nodige initiatieven
- Je bent bijzonder **accuraat** en je hebt een goed **geografisch inzicht**
**Onze klant**: Op en top dynamisch bedrijf te Diegem, toonaangevende aanbieder van digitale camera's, printers en allerhande High-Tech toestellen.
**Aanbod**:
- Internationaal bedrijf in volle groei en met een sterke reputatie.
- Een onderneming op mensenmaat die zich richt op de ontwikkeling van de werknemers op lange termijn.
- Een uitdagende functie met veel eigen verantwoordelijkheid en mogelijkheid om op autonome wijze te werken.
- Een aantrekkelijke verloning aangevuld met diverse extralegale voordelen.
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