Technical Manager
il y a 2 semaines
Company name:
Mitie
Job Title:
Technical Manager
Reporting to (position)
Facilities Manager/ Regional Manager
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Our values and behaviours
Delivering the exceptional, every day
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Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
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Our promise to our people: a place to work where you can thrive and be your best every day.
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Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
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Our culture - our core values and how we behave:
We are one Mitie:we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
We are built on integrity and trust:integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.
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We go the extra mile:whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers, and keeping our promises is in our DNA.
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Our diversity makes us stronger:we are enormously proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
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Our customers' business is our business:we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job objectives and responsibilities
- The Technical Manager will coordinate and implement the requirements to ensure all aspects of safety is at, or better, than the requirements of current legislation and the Best Practise Guides.
- Develop, plan manage all aspects of the maintenance management system (Maximo)
- Manage, control, technically audit all Work Orders as they come onto system.
- Be familiar with local legislation around Mechanical installations and compliance with Mechanical installations.
- Be familiar with safe isolations procedures and Mechanical lock off.
- Willingness to train and guide Handymen to improve skills across the team.
- Focal point to provide technical management across the contract.
- Plan, strategize and manage all PPM (Planned Preventative Maintenance) activities. To include pre discussions with specialist suppliers on availability of parts and long lead items.
- Maintain and retain training information, as necessary.
- Support the contingency plans for the service delivery.
- Will be obligated to undertake, where necessary, training to ensure the level of competency and accreditation is upheld.
- Life cycle Planning and budget build up for lifecycle works as identified.
- Development of positive working relationships with specialist contractors and supply chain.
- Undertake quality audit of progressed and completed works.
- Monitor performance and report accordingly. Produce performance measures to ensure that performance indicators; SLA's and contractual obligations are met if not exceeded.
- Support the Continuous Improvement programme and identify issues to drive forward contract development.
- Experience in a similar role with a proven record of accomplishment in the effective management of planned programme of works and reactive works coordinating multi skilled work groups.
- Understanding of asset management information systems together with remote monitoring integrated technology.
- Valid formal Health & Safety qualification e.g., IOSH
Main duties
Customer & Operations
People
- Lead a culture that puts our people first so that they in turn serve our clients to the absolute best of their ability
- Keep our people safe and well, physically, and mentally, through training, awareness, policies, and culture
- Personally champion diversity and inclusion across the region
- Own and deliver your people plan for your region, including:
- Skills and learning
- Communications, culture, and social value
- Development, careers, and performance reviews
- Develop and support your direct reports to help them meet their full potential with Mitie. Manage your talent pipeline and put in place strong succession plans for yourself and your team
- Successfully achieve our employee engagement target scores for the sector
- Successfully achieve people metrics including new joiner retention, agency and overtime and wellness to work
Health and Safety, Quality and Sustainability
- Build and establish an accidentfree culture.
- Remain visible, fully committed, and proactive approach in your approach.
- Ensure health and safety systems and processes are implemented, monitored, reviewed, and acted upon.
- Create an environment of operational excellence through continuous improvement and innovation.
- Ensure that we operate sustainably, considering the benef
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