Complaint Officer

il y a 2 semaines


SaintJossetenNoode, Région de Bruxelles, Belgique Unique Temps plein
Omschrijving:

Wat houdt de functie Complaunt Officer in?

  • Je bent het eerste aanspreekpunt voor klachten
  • Je volgt klachten administratief op
  • Je communiceert met klanten om hen te informeren over de voortgang van hun klacht
  • Je legt oplossingen uit aan klanten
  • Je verwijst klanten indien nodig door naar de betreffende afdeling
  • Je belt de klant terug om te horen of ze tevreden waren met hoe hun probleem is opgelost.
Profiel

Wie ben jij?

  • Je hebt een bachelordiploma of gelijkwaardige ervaring
  • Je bent vlot tweetalig NL/FR
  • Je bent een echte teamplayer en werkt graag in teamverband
  • Je bent niet bang voor een uitdaging
  • Communicatie heeft voor jou geen geheimen
  • Je bent geduldig en rustig
  • Je hebt een zeer goede kennis van Word
Aanbod

Wat kunnen we je bieden?

  • Een baan vol verandering en diversiteit
  • De kans om je te ontwikkelen binnen het bedrijf
  • Een salaris van euro
  • Pakket aangevuld met
  • 8 euro maaltijdcheques
  • 250 euro ecocheques per jaar
  • DKV hospitalisatieverzekering
  • Vergoeding van reiskosten
  • Een gezonde werkomgeving
Bedrijfsinfo

Ben jij klaar voor een grote rol binnen het bedrijf van onze klant? Als Complaint Officer ben je verantwoordelijk voor het behandelen en oplossen van alle klachten en problemen van klanten.



  • Saint-Josse-ten-Noode, Région de Bruxelles, Belgique British Council Temps plein

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...

  • Front Office Manager

    il y a 2 semaines


    Woluwe-Saint-Lambert, Région de Bruxelles, Belgique Tangla Hotel Brussels Temps plein

    A Front Office Manager is responsible for supervising the support staff, managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:Oversee the entire Front Office operation to maintain high standards. Showing initiative, Problem solving, Team leading. Evaluate levels of Guest satisfaction and...

  • Legal Officer

    il y a 2 semaines


    Saint-Gilles, Région de Bruxelles, Belgique Axis Temps plein

    We are looking for legal advisor in the insurance sector who will play a crucial role in providing support and legal advice. The job of a legal advisor is to analyze and answer legal questions and provide guidance on laws and regulations.Description You will also be responsible for answering ad hoc legal questions from the company's management and...


  • Saint-Gilles, Région de Bruxelles, Belgique Axis Temps plein

    Will you be our star in customer management and insurance? Are you customer-oriented, accurate and communicatively strong? Do you have a Bachelor's degree in legal practice, finance and insurance or relevant Master's degree? Then we want you Knowledge of insurance and construction are a plus.You will join a friendly team with room for personal development....

  • Property Management Assistant

    il y a 2 semaines


    Woluwe-Saint-Lambert, Région de Bruxelles, Belgique Cofinimmo Temps plein

    PROPERTY MANAGEMENT ASSISTANT: The Property Management Assistant provides administrative, operational (facilities) and customer (tenants) support within the Offices department of Cofinimmo in Belgium.Function:The Property Management Assistant provides administrative, operational (facilities) and customer (tenants) support within the Offices department of...


  • Saint-Gilles, Région de Bruxelles, Belgique Fednot Temps plein

    Fednot ICT, with more than 90 IT specialists, is a highly reputable organization that develops innovative solutions for all the Belgian notaries and supports the 1000+ notary offices in their digital transformation journey. We build applications for citizens - like Biddit, eStox and Izimi – that simplify interactions between notaries, the citizens and...


  • Saint-Gilles, Région de Bruxelles, Belgique Fednot Temps plein

    Who are we? Fednot ICT, with more than 100 IT specialists, is a highly reputable organization that develops innovative solutions for all the Belgian notaries and supports the 1000+ notary offices in their digital transformation journey. We build applications for citizens - like Biddit, eStox and Izimi – that simplify interactions between notaries, the...


  • Woluwe-Saint-Lambert, Région de Bruxelles, Belgique Rode Kruis-Vlaanderen Temps plein

    **Datum**:13-mrt-2023**Plaats**:Sint-Lambrechts-Woluwe, BE**Bedrijf**:Rode Kruis-Vlaanderen**Intro**:- English version belowMiljoenen mensen zijn op de vlucht voor oorlog, honger, vervolging of natuurgeweld. Het merendeel van hen verblijft in derdewereldlanden. Maar ook in België komen mensen toe op zoek naar een nieuwe thuis en een veilige haven. Op vraag...

  • Complaint Officer

    il y a 2 semaines


    Saint-Josse-ten-Noode, Belgique Unique Temps plein

    Description: En quoi consiste le poste de complaint ?Vous êtes la première personne de contact en cas de plaintesVous faites le suivi administratif des plaintesCommuniquer avec les clients pour leur annoncer l’avancement de leur plaintesVous expliquez les solutions au clientsVous renvoyez les clients au services concernées si nécessaireVous rappelez le...

  • Complaint Officer

    il y a 4 semaines


    Sint-Joost-ten-Node, Belgique Unique Temps plein

    **Description**: **En quoi consiste le poste de complaint ?** - Vous êtes la première personne de contact en cas de plaintes - Vous faites le suivi administratif des plaintes - Communiquer avec les clients pour leur annoncer l’avancement de leur plaintes - Vous expliquez les solutions au clients - Vous renvoyez les clients au services concernées si...

  • Complaint Officer

    il y a 4 semaines


    Sint-Joost-ten-Node, Belgique Unique Temps plein

    **Omschrijving**: **Wat houdt de functie Complaunt Officer in?** - Je bent het eerste aanspreekpunt voor klachten - Je volgt klachten administratief op - Je communiceert met klanten om hen te informeren over de voortgang van hun klacht - Je legt oplossingen uit aan klanten - Je verwijst klanten indien nodig door naar de betreffende afdeling - Je belt de...

  • Legal Officer

    il y a 2 semaines


    Bruxelles Saint-Gilles, Belgique Axis Temps plein

    We are looking for legal advisor in the insurance sector who will play a crucial role in providing support and legal advice. The job of a legal advisor is to analyze and answer legal questions and provide guidance on laws and regulations. **Description** - You will also be responsible for answering ad hoc legal questions from the company's management and...


  • Sint-Joost-ten-Node, Belgique British Council Temps plein

    We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative...


  • Bruxelles Saint-Gilles, Belgique Axis Temps plein

    Will you be our star in customer management and insurance? Are you customer-oriented, accurate and communicatively strong? Do you have a Bachelor's degree in legal practice, finance and insurance or relevant Master's degree? Then we want you! Knowledge of insurance and construction are a plus. You will join a friendly team with room for personal...


  • Bruxelles Saint-Gilles, Belgique Axis Temps plein

    Our client is an international insurance company specializing in life and non-life insurance products for individuals, companies, SMEs and the self-employed. **Description** After internal training and with appropriate coaching, your duties as a File Manager are: - you will handle the contract proposal and manage the entire policy; - You work different...

  • Manager Service Production

    il y a 3 semaines


    Bruxelles Saint-Gilles, Belgique Axis Temps plein

    **Description** - As Manager of the Production Department, you are responsible for the production department and the production managers; you are responsible for the management and organization of the production department and for supervising the production managers; You manage and ensure the daily follow-up of the production files, taking into account the...


  • Mont-Saint-Guibert, Belgique Unique Temps plein

    **Description**: In this role you will provide professional support for our field sales representatives and clinical specialists through our European distribution center, as well as customers across the globe, by utilizing a broad knowledge of our products, services, and policies. **High Level Responsibilities** - Assist Customers with any request -...


  • Mont-Saint-Guibert, Belgique Unique Mt Saint Guibert Temps plein

    Our client is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. It aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the...


  • Mont-Saint-Guibert, Belgique Unique Temps plein

    Description: In this role you will provide professional support for our field sales representatives and clinical specialists through our European distribution center, as well as customers across the globe, by utilizing a broad knowledge of Shockwave Medical products, services, and policies. As needed, the ideal candidate will provide Customer Services...


  • Mont-Saint-Guibert, Wallonie, Belgique Unique Mt Saint Guibert Temps plein

    Our client is a pioneer in the development and commercialization of Intravascular Lithotripsy (IVL) to treat complex calcified cardiovascular disease. It aims to establish a new standard of care for medical device treatment of atherosclerotic cardiovascular disease through its differentiated and proprietary local delivery of sonic pressure waves for the...