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Reservation Agent

Il y a 3 mois

Bruxelles, Région de Bruxelles, Belgique Warwick Hotels - Brussels Temps plein

_A luxury hotel in the heart of Brussels, the Warwick Brussels counts 267 rooms & suites behind its red brick facade, typical of the surrounding environment in which it exists: the heart of Brussels.

The nearby Grand Place provides an exceptional setting for the hotel, proud to be a neighbor to such national heritage.

The Warwick Brussels offers a warm atmosphere in the midst of the European capital and access to all its major attractions, whether they are related to business or leisure.

_

OBJECTIVE AND:

Additional duties include processing advance reservation requests. Knows the type of rooms the hotel has as well as their location and layout. Knows of all hotel packages, promotions, calendar status, rates, and benefits. Has upsell techniques and promotes additional revenue through the E-Concierge

REQUIRED SKILLS:

  • Dynamic, flexibility, able to work in a team, take responsibilities and service minded.
  • You have a diploma from hotel school or tourism.
  • You have a good knowledge of French and English
  • Dutch and any other languages is an asset.
  • You have good knowledge of Word/Excel and the hotel PMS program OPERA.
  • You have work experience/student training at the reception.

Job Type:
Permanent contract

Benefits:

  • Company phone
  • Eco vouchers
  • Food allowance

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • 13th month salary

Experience:

Front Office: 1 year (required)

Language:

  • English (required)
  • French (required)

Work Location:
In person