Customer Support Advisor

il y a 1 semaine

Gent, Flandre, Belgique language matters Recruitment Consultants B.V. Temps plein

One of the leaders in the automotive industry is in urgent need of a Customer Support Advisor with Dutch, French and German language skills to join their young and dynamic team in Ghent, Belgium.

You will be the first point of contact for drivers that are experiencing a breakdown of their vehicle, cooperating with the logistic and technical department to get them back on road as fast as possible.


Your responsibility will include:

  • Manage breakdown cases all over Europe
  • Partner with your colleagues and other departments to find the best solution
  • Communicate with customers understanding their needs and follow defined breakdown processes
  • Other ad hoc tasks

About you:

You are an outgoing person who enjoys communicating with people and working in a team. You know how to prioritise tasks and have a great time-management.

The role is 24/7 so you will need to be available to work also in evening and night shifts, as well as weekends.

You will have the chance to work 50% remotely. Benefits include 13th month salary, a meal card, shift allowance (for evening/night and weekend shifts), transport allowance etc.

Profile:

  • You have fluency/conversational skills in Dutch, French, German and English
  • Previous experience in a customer service role is desirable
  • Great communication skills and team spirit
  • You are based in Ghent, Belgium or open to relocate
To apply, please send your CV in English and in Word format to Henna.
languagematters is acting as an employment agency in relation to this vacancy.

Job Types:
Full-time, Permanent contract

Salary:
€3.100,00 per month

Application Question(s):

  • Are you based in Belgium or open to relocate on a short notice?
  • Do you have fluency/conversational skills in Dutch, French, German and English?

Work Location:
In person

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