Customer Success Associate
il y a 1 semaine
YOUR MISSION
Monizze is a fast growing fintech company, with a great entrepreneurial culture and a digital "scale-up" spirit.
We are looking for a Customer Success Associate to ensure our Customer Success team continuously provides the highest level of support to our SME customers.
RESPONSIBILITIES
Example activities in this role:
- Answer customer questions and requests via web tools, phone calls and facetoface meetings (remote via Teams)
- Ensure compliance with Customer Success activities, procedures and systems.
- Assist in the development of customer engagement processes and tools.
- Work with management and team leaders to develop and improve methods and strategies to support rapid team and platform growth.
- Assist in the development of technical educational, marketing and sales materials to support customer success.
- Understand customers' business and market trends and suggest ways to help customers address these trends by educating them about the product and/or connecting them with the right people to address these needs
- You have experience in Customer Care, account management or sales
- Strong customer focus skills
- You can empathise with customer's dilemmas and help them in a competent and compassionate way
- Selfstarter who is driven and able to work autonomously, with a taste for action
- You value feedback and seek the opportunity to learn, grow and push yourself to the edge of your comfort zone in the pursuit of your own development
- You are able to think dynamically to solve problems in an instant.
- You find it a challenge to work in a strongly growing company
- Able to quickly build relationships and cooperate with internal teams
- You are not afraid of periods of increased workload
- The ability to stay calm, cool and composed during stressful situations
- You are a team player with an innovative attitude, flexible, serviceoriented, proactive and fun to work with.
- You have a keen eye for detail.
- Excellent oral and written communication skills in Dutch, French and English.
-
Customer Success Executive
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence in the +500 FTE companies segment. We are seeking a dynamic and experienced Senior Sales professional to strengthen...
-
Customer Success Officer
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique PROUNITY Temps pleinJe houdt ervan om klanten kwalitatief te begeleiden op hun Customer Journey.Je vindt het de max om het juiste evenwicht te vinden tussen Tech & Touch.Je bent geïnteresseerd in alles wat te maken heeft met Talent & Human Resources Management.Past dit bij jou? Dan ben je bij ProUnity aan het juiste adres.Want bij ProUnity zijn we allemaal net zo...
-
Customer Success Officer
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique ProUnity Temps pleinFunctieomschrijvingJe houdt ervan om klanten kwalitatief te begeleiden op hun Customer Journey.Je vindt het de max om het juiste evenwicht te vinden tussen Tech & Touch.Je bent geïnteresseerd in alles wat te maken heeft met Talent & Human Resources Management.Past dit bij jou? Dan ben je bij ProUnity aan het juiste adres.Want bij ProUnity zijn we allemaal...
-
Sales Associate
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Unique Temps pleinDescription:We are looking for a Sales Associate (M/F).As a Sales Associate, you will be responsible for: product development and sales, prospecting and visits, managing the customer portfolio.Logistics: logistics and stock managementMarkets: Western EuropeProfil You have a higher education in Commercial Sciences, Economics, and/or equivalent...
-
Customer Care Associate
il y a 1 semaine
Woluwe-Saint-Lambert, Région de Bruxelles, Belgique Monizze Temps pleinYour mission as a CUSTOMER CARE ASSOCIATE is to respond to the requests of our customers, partners and to provide support to the merchants in our network.YOUR RESPONSIBILITIESAssisting customers with the processing of their orders, completing customer files and finding the appropriate solution to problems or complaints. Provide support to merchants who...
-
Account Developer
il y a 1 mois
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence in the +500 FTE companies segment. We are seeking a dynamic and experienced Senior Sales professional to strengthen...
-
Account Developer
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence in the +500 FTE companies segment. We are seeking a dynamic and experienced Senior Sales professional to strengthen...
-
Account Developer
il y a 3 semaines
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence in the +500 FTE companies segment. We are seeking a dynamic and experienced Senior Sales professional to strengthen...
-
Customer Success – Officer
il y a 1 semaine
Woluwe-Saint-Lambert, Région de Bruxelles, Belgique Sewan Groupe Temps pleinDescription du poste I – Département Le service « Customer Success » est responsable de la prise en charge des demandes quotidiennes des partenaires relatives aux questions administratives, commerciales, comptables et techniques. Son objectif principal est simple: la satisfaction du partenaire. Il fournit des informations sur les produits et...
-
Customer Success – Officer
il y a 1 semaine
Woluwe-Saint-Lambert, Région de Bruxelles, Belgique Sewan Groupe Temps pleinDescription du poste I – Afdeling De afdeling Customer Success is verantwoordelijk voor het afhandelen van de dagelijkse verzoeken van partners op administratief, commercieel, boekhoudkundig en technisch gebied. Het hoofddoel is eenvoudig: tevredenheid van de partner. Het verstrekt informatie over producten en diensten en helpt bij het oplossen van...
-
Front Line Associate
il y a 1 semaine
Saint-Gilles, Région de Bruxelles, Belgique Western Union Temps pleinFront Line Associate (Dutch Speaker) - Antwerpen, BelgiumDo you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's...
-
Front Line Associate
il y a 1 semaine
Saint-Gilles, Région de Bruxelles, Belgique Western Union Temps pleinFront Line Associate (French Speaker) - Brussels, BelgiumDo you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's...
-
Customer Care Associate
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Betuned Temps plein**Monizze** est la meilleure chose qui soit arrivée à la Belgique depuis les gaufres Chez Monizze, nous voulons faire toute la différence dans la vie de nos clients et de leurs employé(e)s. Pour y parvenir, nous nous dépassons et nous innovons en permanence dans une ambiance cool et décontractée. En rejoignant notre équipe, tu bénéficieras d'un...
-
Business Developer
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Experis Belgium Temps pleinLocation:WOLUWE#21127Company PresentationA specialist among specialists, Experis brings together companies and exceptional talent. Experis is offering IT resourcing, project solutions and managed services, and enables organizations to cultivate individuals and teams prepared for the digital age. Our expert consultants can truly partner clients. With their...
-
Sales Development Representative NL
il y a 3 semaines
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence and adding a new role within the company. We are seeking a dynamic Sales Development Representative to strengthen our...
-
Sales Development Representative NL
il y a 1 mois
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence and adding a new role within the company. We are seeking a dynamic Sales Development Representative to strengthen our...
-
Sales Development Representative
il y a 1 semaine
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinMonizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence and adding a new role within the company. We are seeking a dynamic Sales Development Representative to strengthen our...
-
Senior Public Sector Sales Developer
il y a 3 semaines
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinYour advantages first Work from abroad up to 4 weeks a year (after 6 months @ Monizze) Your purchasing power is optimized - the moto is true for clients & employees 30 days off per year: 20 legal holidays + 6 ADV/RTT + 4 Monidayzz A company car and an unlimited fuel card in Belgium Unlimited commissions based on your quarterly results Belgian roots,...
-
Senior Public Sector Sales Developer
il y a 1 mois
Woluwe-Saint-Pierre, Région de Bruxelles, Belgique Monizze Temps pleinYour advantages first Work from abroad up to 4 weeks a year (after 6 months @ Monizze) Your purchasing power is optimized - the moto is true for clients & employees 30 days off per year: 20 legal holidays + 6 ADV/RTT + 4 Monidayzz A company car and an unlimited fuel card in Belgium Unlimited commissions based on your quarterly results Belgian roots,...
-
Google Cloud Sales Executive
il y a 1 semaine
Woluwe-Saint-Lambert, Région de Bruxelles, Belgique Devoteam G Cloud Belgium Temps pleinCompany DescriptionOur mission is to build cultures of innovation at companies by transforming the way they work and by elevating their customer experiences. As a Google Cloud Managed Services partner, we do this by implementing innovative Google Cloud solutions and by leveraging cutting-edge AI & Machine Learning technologies.We give the workplace of the...
