Head of Payment Instruments

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique Oliver James Associates Temps plein

Your function**As
Head of Payment instruments, you will be the leader of an amazing team of 10 to 15 people.


Together with that team, y
ou will be responsible for the organisation and proper functioning of all payment instruments. These include debit cards, credit cards, Isabel, etc.

Thanks to these tools, our retail and business customers can carry out both domestic and foreign payment transactions.


It is up to your team It is ensure that these payment instruments are timely provided and that all transactions can be carried out safely and properly respecting also AML regulations.


You will be personally in charge of a team improvement project and your guidance and judgement will be crucial in increasing the effectiveness of the service delivered.
As a
people manager, you know your team's strengths. You know how to use them effectively and make adjustments where necessary. You participate in
internal projects and are in contact with our external partners (Equens Worldline, Bancontact, Visa, etc.).

Finally, you oversee the
correct observance of all procedures and
make decisions in accordance with the predetermined competences.

Your profile

  • You have a master's degree or equivalent experience.
-
You speak fluently English, French AND Dutch
:

  • You have experience or an affinity with the banking sector and payments processing, more specifically regarding payment instruments, fraud and the different parties involved.
-
You have at the least two years experiences as people manager
:

  • You are customeroriented and work efficiently. You see where problems arise and continuously look for areas for improvement.
  • As people manager, you will be a true leader leading always your team by example.
We offer you...

A fantastic work experience
Our employees are the heart and soul of our company. They make the difference, each with his/her talents. You want to move forward and so do we, so why not together?

What exactly can you expect from us?

  • A pleasant working environment, with offices in Anderlecht and Berchem, where professional growth, autonomy in your job and a personal approach are key.
-
An extensive range of training courses allows you to build on your success. Besides on-the-job learning, we also provide technical or bank-related training, languages, but also topics concerning personal development and self-care.
-
A good work/life balance thanks to our flexible hours and homeworking
:

-
A competitive salary and extra-legal benefits including meal-checks and eco cheques and an extensive insurance package. Moreover, with our
Flex Income Plan (Plan Cafeteria) you can compose part of your package yourself according to your needs.
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