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Teamlead Customer Operations
il y a 1 semaine
Onze klant, een scale-up die gespecialiseerd is in het digitaliseren van de klassieke media over de hele wereld, is momenteel op zoek naar een Teamlead voor het voor het customer operations team
**Jobinhoud**:
- Je **managet een team van een vijftal leden** (customer operations experten)
- Je **coördineert en neemt deel aan de dagelijkse opvolging** van de klantenportefeuilles
- Na het verzamelen van de requirements, bepaal je de **prioriteiten**:
- Je vormt mee de **brug tussen de klant en het development team**:
- Je zorgt dat zowel de **teamleden als het team zich verder ontwikkelt**
**Profiel**:
- Je hebt **minstens twee jaar ervaring met team management**:
- Je beschikt over relevante ervaring met **customer operations bij externe klanten**:
- Je **volgt graag ook zelf nog klanten op**:
- Vloeiende kennis van het **Nederlands en het Engels**.
**Aanbod**:
Bovenop een marktconform salaris kan je ook een mooi pakket aan extralegale voordelen verwachten zoals:
- Bedrijfswagen met tankkaart/laadpas (Indien je geen wagen wenst, kan je ook genieten van een mobiliteitsbudget, waarmee je zelfs een lening of huur kan afbetalen)
- Maaltijdcheques
- Onkostenvergoeding
- Groeps
- en hospitalisatieverzekering
- Bonus (zowel op bedrijfsniveau als prestatiegebonden)
- 3 thuiswerkdagen per week
- #LI-TJ1_
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