![Robert Half Belgium](https://media.trabajo.org/img/noimg.jpg)
customer Service Representative'
il y a 2 semaines
Robert Half is momenteel op zoek naar een **'Customer Service Representative'** voor een klant gelegen in **regio Zaventem**. De firma is een internationale speler in de **chemische industrie**.
Het betreft een **voltijdse functie** met zicht op een vast contract na een positieve uitzendperiode.
Ben jij een communicatief talent en wil je deel uitmaken van een gemotiveerd team? Dan zijn we op zoek naar jou
**Jouw verantwoordelijkheden**:
- Beantwoorden van klantvragen in zowel Nederlands als Frans;
- Oplossen van problemen en klachten op een professionele manier;
- Verwerken van bestellingen, retours en ruilingen;
- Up-to-date houden van klantengegevens in het systeem;
- Samenwerken met andere afdelingen om klanttevredenheid te waarborgen;
- Bijdragen aan de verbetering van processen en procedures binnen de klantenservice.
**Jouw profiel**:
- Je bent vloeiend in zowel Nederlands als Frans, zowel gesproken als geschreven;
- Je hebt ervaring in een klantenserviceomgeving (is een plus, maar geen vereiste);
- Je bent klantgericht, geduldig en hebt sterke communicatieve vaardigheden;
- Je kunt goed multitasken en werken in een snel veranderende omgeving;
Je hebt basiskennis van MS Office en bent bereid om nieuwe systemen te leren.
**Wij bieden**:
- Een voltijdse positie binnen een dynamische en internationale werkomgeving;
- Een interim contract met optie op een vast dienstverband;
- Een competitief salaris aangevuld met extralegale voordelen;
- Uitgebreide training en ontwikkelingsmogelijkheden;
- Een positieve en ondersteunende bedrijfscultuur.
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