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Deputy Director Ground Handling
il y a 2 semaines
Etablir et contrôler les processus, coordonner et organiser les
différentes activités du département handling piste et opérations en
fonction des priorités et compétences de chacun ainsi que des besoins
de l'organisation,.
Assurer le coaching et l'évolution des collaborateurs, développer leur
autonomie, contrôler l'atteinte des objectifs
Opérationnel:
Etre un support à la stratégie d'entreprise en matière de handling piste
et d'opérations
Elaborer et structurer l'organisation du département handling piste, et
opérations notamment à travers les processus et procédures
Proposer, mettre en place et monitorer des indicateurs de
performance (internes et externes) et proposer des solutions
d'amélioration
Etablir, gérer et suivre le budget du département handling piste et
opérations
Mettre en place les indicateurs adéquats à son suivi, effectuer les
ajustements nécessaires en cas de besoin dans le but de garantir la
qualité des services tout en minimisant les coûts
Anticiper, analyser, évaluer et mettre en œuvre tous les moyens, d'un
point de vue ressources humaines, en matériel et technologique
nécessaires au bon fonctionnement du département afin de garantir et
de maintenir un service de qualité et dans les délais impartis aux
passagers (vision tactique)
Initier et suivre la mise en œuvre des projets liés aux activités du
département handling piste et opérations
Apporter un support opérationnel dans les situations dites
« exceptionnelles » afin d'assurer la continuité des activités du
département
Profil recherché
Bachelier - Minimum 7 années d'expériences dans le domaine de
l'aéroportuaire et particulièrement le handling ou expérience
équivalente
Langues : français et anglais, néerlandais est un plus
Connaissance de la terminologie aéroportuaire et des opérations
handling sont des atouts
Bonnes connaissances informatiques (outils MS Office)
Qualités managériales : leader, coach et manager
Aisance relationnelle
Orienté clients
Orienté résultats
Sens critique
Capacité à transformer des obstacles en opportunités
Vision globale et transversale
Attentif au principe d'amélioration continue
Prénom
Mélissa
Nom
Hadj Ali
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