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After Sales Manager

Il y a 2 mois

Wavre, Belgique Activa Engineering Temps plein
Votre candidature sera prise en compte uniquement si vous remplissez les conditions d'éligibilité pour travailler dans l'Union Européenne.Mission: Sales of our client's Life Cycle Service in Belgium.The After Sales Manager is responsible for the sales of our client after sales portfolio for customers in the Belgium (some Key Accounts may be located in France). This portfolio consists of change parts, spare parts kits, second-hand machines, training, maintenance contract, and upgrades for the entire Company installed base (IOS).He/She manages all these projects from the initial contact with the customer to the final acceptance and payment of the investment. He can rely on a strong Project Management Back Office, Site management and a team of experienced technicians.This mission has to be executed with the client high quality standards leading to customer satisfaction and optimized revenues.General activities of the ASM :
  • Proactive and Reactive sale of our client IOS products
  • Answer customer questions (technical questions, inquiries, …) with commercial attitude
  • Analyse customer needs in collaboration with the HQ based in Germany
  • Intensify existing contacts and recreate a relationship of trust with customers already established through our portfolio
  • Present our solutions with the help of product specialists from HQ or FBA for different technologies.
  • Negotiate contracts respecting the Company Group sales policy.
  • Update the CRM with all visits, opportunities, installed base, etc.
  • Visit all Company plants in Germany for networking and knowledge.
ExigencesSkills and habilities and other :
  • Technical affinity & passion (Company technology) & market knowledge
  • Customer orientation & high teamwork abilities
  • Proficiency in SAP CRM is a must, Pack Office.
  • Coordination and organizational skills
  • Time and self-management, Precision & thoroughness & efficiency
  • Problem solving competences
  • Communication skills (listening & understanding) and networking
  • Knowledge of business administration & exportation process, laws, directives, guidelines and standards
  • Languages: Dutch/French/English mandatory. German is a big plus to access to the departments in the HQ
L'entrepriseThe Company offers lines for the beverage industry and food producers : process technology, filling technology packaging machines, all the through to IT solutions. Conditions de travailEnvironment and context :
  • Position is attached to the main office in Louvain-La-Neuve (B). Home office is possible.
  • Business trips over Belgium, France and Germany (also the rest of EU)
  • Full time contract
  • Fully supported: IT tools/connection, laptop, mobile phone, car.
  • Complete training