Claims Advisor Multilines

il y a 2 jours

Bruxelles, Région de Bruxelles, Belgique Marsh Temps plein

You'll find a place to thrive in developing new and expanded business, in an efficient way, interacting with lots and various clients from different industries. You will be a key team player of the Placement One Desk journey, and 100% engaged in the success of our business strategy (especially in Corporate). In the One desk, you will be part of the "Hub", a team focused on bringing Marsh solutions to clients, either with pre-selected pools of insurers either with facilities (with the support of Operations).

What can you expect :

Within your expertise field (or line of business), you will implement solutions for clients either through pre-selected pools of insurers, either through facilities. A clear set of criterias will guide the type of implementation that needs to be done. You will interact with clients in order to understand their needs, advise them and promote our solutions. You will also manage renewals on subsets of portfolio, with high efficiency ways of working. You will work closely with Sales and Operations in efficiency-driven processes.

What's in it for you :

Through this position, you will concretize business opportunities with varieties of clients. You will be a key player in the new and expanded strategy, especially in Corporate segment where Marsh Belux has a very strong ambition. You will develop high value interactions with clients, evidencing the differentiators of our approach (both when we work with pre-selected pools of insurers or faciltiies). You will develop high efficiency ways of working with insurers, clients and colleagues in Sales and Operations.

We will count on you to :

  • Accompany clients in the understanding of their risks
  • According to Marsh rules and thersholds, either go to (1) pre-selected pools of insurers or (2) implementation of a facility with Operations
  • (1) Pre-selected pools of insurers
    • Build understanding of risks with clients and submit files to pre-selected insurers (as far as possible with standard tools)
    • Negotiate best combination of coverage, conditions and value for clients + revenues for Marsh
  • (2) Implementation of facility
    • Ensure clear instructions for Placement Partners in Operations (who will go through the "quote and bind" activities in a processed way)
    • Advise client on specific questions if needed
  • Assemble the terms of Marsh proposals and bring them to clients, in coordination with Client Executives (Sales) and Placement Partners (Operations)
  • Ensure that we answer on time to clients and that we fulfil our promise
  • Initiate implementation with clear instructions for Operations and clean data ("right first time")
  • Manage renewals on a subset of the portfolio (with strong support of Placement Partners for facilities renewals)
  • Help improve Marsh solutions by detecting client needs that could be part of standard offering, or potential improvements processes

What you need to have :

  • Client centricity
  • Business / Profitability mindset
  • "High efficiency" ways of working
  • Strong negotiation skills (for insurers) and persuasion (for clients)
  • Team player mindset
  • Knowledge of one or several lines of business covered by Marsh : Motor, Engineering, Cyber, Finpro, Construction, Marine, Property, Liability, Casualty, Employee Benefits, etc.
  • Bachelor or Master ideally in Insurance or Law, or significant experience in this domains

Note that we value skills and experience that people are able to demonstrate, but also their potential, their capacity to learn and develop their own experience, and their ability to show open-mindedness.

Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.

About Marsh

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh & McLennan Companies (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

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