Key Account Manager

il y a 3 semaines

Bruxelles, Région de Bruxelles, Belgique Monizze Temps plein

Monizze is a leading provider of electronic meal vouchers, eco-vouchers, gift cards, and innovative platforms for sports and cultural activities. With a focus on delivering comprehensive solutions to businesses, we are expanding our presence in the +500 FTE companies segment. We are seeking a dynamic and experienced Key Account Manager to strengthen our position in this key market.

As Key Account Manager at Monizze you will be responsible to cultivate strong relationships, drive customer satisfaction, and maximize revenue opportunities with our largest customers. Reporting to the Head of Account Management and Acceptance network, you will play a crucial role in ensuring the overall success of the employer business unit.

Your advantages first

Work from abroad up to 4 weeks a year (after 6 months @ Monizze)

Your purchasing power is optimized - the moto is true for clients & employees

30 days off per year: 20 legal holidays + 6 ADV/RTT + 4 Monidayzz

A company car and an unlimited fuel card in Belgium

Unlimited commissions based on your quarterly results

Belgian roots, mindset & attitude: a cool and informal atmosphere - one of the best things since waffles

Disrupting and innovative: we digitalized the market and keep pushing innovation in every aspect

Your growth is our growth: unlimited learning opportunities (languages, personal growth, hard skills,...)

Your health and your family's health is covered by our hospitalization insurance

Internal mobility is regularly an option for anyone looking to evolve or change jobs or departments

Homeworking opportunities and overall flexibility

A yearly trip with all your colleagues to celebrate our achievements

We do much more for our employees, but we needed space to describe the job We'd love to tell you about it though, so ask us


Responsibilities

As a Key Account Manager at Monizze, your leadership will be crucial in driving the success of our customer engagement initiatives. Your key responsibilities will include:

Develop and Implement Strategic account plans: Lead the creation and execution of comprehensive account plans to enhance customer engagement and satisfaction, ensuring alignment with our business objectives.Customer Relationship Management: Be the Monizze/customer advocate and primary point of contact and be responsible for: building and maintaining strong relationships, understanding the customer's business needs, and providing tailored solutions that drive growth.Performance analysis and reporting: Utilise data and reporting tools to track and measure the performance of key customers. Be the ear and mouth of the market and provide regular reports to the Commercial leadership team highlighting achievements, market trends, challenges, and best practices. ​Strategic Insights and Guidance: Provide strategic insights and guidance to customers, helping them maximize the value of our platform and applications, and proactively addressing their business challenges.Thought Leadership: Position yourself as a thought leader within the industry, representing Monizze at events, webinars, and other forums to share best practices and insights.
You have experience in account management or sales of large accountsYou are bilingual, Dutch and French, English is a plusStrong customer focus skillsYou can empathise with customers' dilemmas and help them in a competent and compassionate waySelf-starter who is driven and able to work autonomously, with a taste for actionYou value feedback and seek the opportunity to learn, grow and push yourself to the edge of your comfort zone in the pursuit of your own developmentYou are able to think dynamically to solve problems in an instant.You find it a challenge to work in a strongly growing companyAble to quickly build relationships and cooperate with internal teamsYou are not afraid of periods of increased workloadThe ability to stay calm, cool and composed during stressful situationsYou are a team player with an innovative attitude, flexible, service-oriented, proactive and fun to work with.You have a keen eye for detail.

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