Customer Support Advisor
il y a 1 mois
Description
IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new colleaguesYou will work in a dynamic environment with colleagues from all over the world, where your team is your family away from home. Our diversity makes us stronger, as we speak 21 different languages in order to support our customers.We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa). Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise. This is the jobOur multi-lingual advisors utilise their language skills to support customers with international breakdowns. It doesn’t matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind.Communication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.A creative and proactive approach to problem solving ensures our customers are well supported. When things aren’t going smoothly, we think outside the box.Teamwork and collaboration are the foundations of our business
Requirements
Are you the one?You are customer focused, always striving for the best possible service and solution for our customers.You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.You go the extra mile, solving problems with a proactive and creative mindset.You like working in a team, supporting and lifting each other up.You are keen to keep learning and developing your skills.You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients.You are fluent (written and verbal) in English, Lithuanian and Polish.
Offer
A perfect match? Just some of the benefits of working for us...Competitive salary, with meal vouchers, transport costs, shift allowance, etc.Well-being servicesRestaurant on siteOpportunity to grow within the companyGood work life balancePossible to work 50% (2-3 days) from homeInternational environmentSupport in relocation when moving from abroad Let's do this If you are ready to join us, just click the button and apply Our recruitment team will get in touch with you very soon and set you up with a meeting with your future manager. You can also expect a chat with one of our colleagues to assess your level of fluency in the relevant languages. After all that, what is left for you, is to cross your fingers as we will get back to you with our final feedback in a few days. We try to keep our process short and efficient for your convenience.
-
Customer Support Advisor
il y a 1 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
Il y a 6 mois
Ghent, Belgique AGO Jobs & HR Temps pleinJe zoekt een toffe job? Tijdelijk of (optie) vast? Als arbeider of bediende? Kom dan zeker langs in een van onze 80 kantoren of surf naar www.ago.jobs. Wij hebben meer dan 3500 openstaande vacatures voor jou en helpen jou graag een job te vinden die bij jou past. Choose life, choose work, choose AGO! Functieomschrijving Voor onze klant, een toonaangevende...
-
Customer Support Advisor
il y a 4 semaines
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
il y a 3 semaines
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
Il y a 3 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
Il y a 2 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
Il y a 2 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
il y a 6 jours
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
Il y a 3 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
Il y a 6 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
il y a 2 jours
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
il y a 1 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
Il y a 3 mois
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Support Advisor
il y a 2 semaines
Ghent, Belgique Volvo Group Temps pleinDescription IntroductionVolvo Action Service (VAS) takes care of our Volvo Group customers across Europe whenever one of their vehicles has a problem. Delivering great customer service is at the heart of our operation, as we take a proactive approach to get vehicles back on the road as quickly and smoothly as possible. This is us, your new...
-
Customer Service | Spanish
il y a 2 jours
Ghent, Belgique Adecco Belgium Temps pleinJob descriptionWe are looking for a customer support advisor fluent in English, Spanish and Portuguese.Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest...
-
Customer Support | Polish
Il y a 2 mois
Ghent, Belgique Adecco Belgium Temps pleinJob descriptionTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. You will work in a dynamic environment with colleagues...
-
customer service French/German | Ghent | fulltime
il y a 3 jours
Ghent, Belgique Adecco Belgium Temps pleinJob descriptionWe are looking for a customer support advisor fluent in French, German & English.Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest...
-
Customer Care Advisor
il y a 3 semaines
Ghent, Belgique ITZU Temps pleinCustomer Care Advisor - De Stroomlijn FarysAbout the jobBen jij een bron van enthousiasme en klaar om je energie in te zetten als customer care advisor? Krijg je een boost van het tevreden stellen van klanten en zie je elke vraag als een kans om iemand écht verder te helpen? Dan hebben wij goed nieuws voor jou! Lees snel verder en ontdek waarom deze functie...
-
Customer Service | Gent | Fulltime
Il y a 2 mois
Ghent, Belgique Adecco Belgium Temps pleinJob descriptionTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. You will work in a dynamic environment with colleagues...
-
Customer Service | Ghent | English, French, Dutch, German
il y a 7 jours
Ghent, Belgique Adecco Belgium Temps pleinJob descriptionTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. You’ll work in a dynamic,...
