ServiceNow Knowledge

Il y a 4 jours

Brussel Hoofdstad, Belgique Everience Temps plein 65 000 € - 90 000 €/an

Everience is seeking a ServiceNow Knowledge & Quality Officer to strengthen our Helpdesk organization. You will lead Knowledge Management, drive quality improvements, and evolve ServiceNow processes.

You will report to the Head of Helpdesk and Workplace Services and contribute to user satisfaction through clear documentation and proactive enhancements. The role requires strong technical writing, ITIL knowledge, and fluency in English and French, with hands-on ServiceNow experience and a passion