Business Change Manager
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Our client is looking for an experienced change management professional to support a major digital transformation initiative focused on the digitisation of business processes and internal reference data. The assignment will play a key role in helping operational teams embrace new ways of working, while ensuring the change approach is effectively translated into practice across the organisation.
Responsibilities
- Follow up on and operationalise the change management approach defined with the programme team.
- Identify transformation challenges within business teams and act as a bridge between operational stakeholders and the programme.
- Collaborate closely with the change management team, programme leadership, analysts, technical teams, and key business stakeholders.
- Ensure operational teams understand the transformation objectives and adopt the new tools and working methods.
- Contribute to refining communication plans for both internal and external stakeholders, aligned with programme constraints.
- Build trust with key business contacts and help co-develop practical tools to support the move from the current state to the target state, with a strong emphasis on the human side of change.
- Report to the lead change manager.
Profile
- Strong understanding of how people experience change and how change processes unfold.
- Ability to quickly learn and understand an organisation and its dynamics.
- Comfortable working with project management approaches, tools, and lifecycle phases.
- Able to collaborate across all levels of the organisation.
- Strong problem-solving, analytical, and decision-making skills.
- Structured, methodical, flexible, and able to work autonomously.
- Results-oriented, proactive, resilient, and persuasive.
- Excellent interpersonal, communication, and active listening skills.
- Capable of adapting messages to different audiences and maintaining composure in difficult discussions.
- Strong team spirit and a credible, coaching-oriented leadership style.
- Interest in heritage, culture, or conservation topics is considered relevant.
Technical Skills
- Senior-level experience in business change consulting.
- Agile experience.
- Executive programme certification from a recognised business school.
- PROSCI certification.
- Toscane Accompagnement certification.
- Coaching and training experience.
- Communication specialist background.
- Knowledge and practical use of positive leadership techniques.
- Field experience with demonstrable results in on-site assignments.
- Lean Six Sigma.
- Stakeholder management.
- Influence and persuasion techniques.
Practical Information
- This is a consulting assignment with a gradual ramp-up in availability: approximately 3 to 4 days per week in the first months, with flexibility to increase as the project progresses.
- On-site presence is required for at least 60% of the time, and potentially more depending on project needs.
- Language requirement: French (C2 / fluent).
Contactperson & Reference
- Reference #: INW28309
- Casper Moyaert
- casper.moyaert@i4m.be
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