Salesforce Service Cloud Analyst

STIB-MIVB is seeking a Salesforce Functional Analyst for Service Cloud on a 4/5 part-time hybrid assignment. The consultant analyzes business needs, gathers requirements, designs enhancements, and configures the Salesforce environment.Responsibilities include writing specs, validating developments, and coordinating SIT/UAT with business users to ensure...

EngiFlex recherche un analyste fonctionnel Salesforce pour rejoindre son équipe à Bruxelles, axé sur Service Cloud et un support transversal sur Sales Cloud. Vous contribuez à l'évolution d'une plateforme CRM utilisée comme référence pour la gestion de la relation client.Dans le cadre de Service Cloud – RUN Customer Care, vous analysez les besoins...

A public transport organisation uses Salesforce as its reference CRM platform for Customer Care and B2B operations. This senior Salesforce Functional Analyst role covers Salesforce Service Cloud RUN, Sales Cloud, and a project to automate customer requests for delay certificates, with responsibility for requirements analysis, user testing, release...

Tâches et responsabilités Cette mission porte sur l’analyse fonctionnelle et l’évolution continue d’une plateforme CRM Salesforce, avec un focus principal sur Service Cloud et un support transverse sur Sales Cloud. Description de mission La plateforme CRM est utilisée comme solution de référence pour la gestion de la relation client, notamment...

Mission Overview:Keystone Solutions is seeking a Salesforce Functional Analyst specializing in Service Cloud for a consultancy mission at a client site. This role involves working closely with the client to enhance their Salesforce CRM platform, particularly focusing on Service Cloud functionalities.Key Responsibilities:Analyze business needs and gather...

Keystone Solutions seeks a Salesforce Functional Analyst specialized in Service Cloud for a client-site consultancy in Belgium. You will analyze business needs, design and configure Service Cloud enhancements, and author user stories and specs while coordinating SIT/UAT testing and release activities.In addition to handling support and backlog management,...

Mission OverviewKeystone Solutions is seeking a Salesforce Functional Analyst specializing in Service Cloud for a consultancy mission at a client site. This role involves working closely with the client to enhance their Salesforce CRM platform, particularly focusing on Service Cloud functionalities.Mission OverviewKeystone Solutions is seeking a Salesforce...

Salesforce Functional Analyst – Service Cloud - STIB-MIVBDates: 2026-11-05 — 2026-12-31Arrangements: Part-time 4/5, hybrid working, remote optionSTIB-MIVB uses Salesforce as its reference CRM platform, particularly through Sales Cloud and Service Cloud. Service Cloud supports the Customer Care department in managing customer interactions and requests...

Cegeka in Brussels is seeking a Senior Salesforce Functional Consultant to lead a CRM transformation and support Customer Care operations. You will serve as the functional expert for Salesforce Service Cloud and Sales Cloud, partnering with stakeholders, care teams, developers, and testers to evolve the CRM landscape.You will analyze requirements, run...