AI for Customer Service Transformation Analyst

Codux is seeking a Business Analyst – Customer Service (Dux) to transform service teams into impact drivers. You’ll analyze how people, processes, and technology interact, and you’ll lead workshops to surface hidden pain points.You bring about three years of BA experience, preferably in a customer engagement context. Dutch and English are essential,...

Our client, a prominent global leader in the industrial manufacturing sector, is executing a large-scale digital transformation to modernize its service operations on a cloud-based platform. The project requires a dedicated expert to drive the standardization of global service processes while ensuring alignment between business needs and technical...

Our client, a leading organization in the telecommunications sector, is looking for project managers to strengthen their delivery team. The role focuses on driving strategic customer onboarding, business transformation, and delivery coordination within a dynamic, stakeholder-driven environment. Responsibilities Lead and coordinate strategic projects from...

From process-driven to conversational. From scattered data flows to seamless movement between composable building blocks and cloud-native platforms. Big transformations do not happen in silos, and neither does integration analysis. We strongly believe that Integration Analysts are the ones who connect the dots across systems and flows. Who don’t see...

We are looking for an experienced Freelance Functional Analyst with a strong background in system integration, functional analysis and process modelling. Responsibilities: Gather, analyse and translate business requirements into clear functional specifications. Analyse existing applications, systems and integration flows. Define functional requirements for...

About OperOper, a European Fintech company, is a leader in cloud-based digital mortgage software. We provide personalised journeys for borrowers and lenders. Oper's technology streamlines the mortgage application process, eliminates paperwork, and increases transparency. Currently collaborating with 16 leading financial institutions across 6 European...

Think Global, Work Local with Maersk Customs Service! Are you ready to be part of an organization on an industry-defining transformation journey that will change the world? Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs...

We have an exciting opportunity for an IT Analyst to join our Information Technology team, based in A&O Shearman's Brussels and Antwerp Offices. What You Will Do The IT analyst in Antwerp serves as the first line of technical support, handling incident resolution and service requests to maintain seamless IT operations. In addition to troubleshooting...

Company DescriptionInetum is a European leader supporting organizations as they navigate continuous technological change.Company DescriptionInetum is a European leader supporting organizations as they navigate continuous technological change.With deep industry expertise, a strong innovation culture, and a scalable international model, we help clients...