Senior Service Desk Engineer

Il y a 4 jours

Brussel Hoofdstad, Belgique HumanInTech Temps plein 42 000 € - 54 000 € Contrat

HumanInTech is seeking a seasoned IT Helpdesk Analyst to join the first-line support team for a Belgian public-sector organisation in Brussels. You will operate within a three-tier ITIL-aligned support model, handling incidents, troubleshooting workstation and phone issues, and contributing to SOPs and knowledge bases.

The role requires 5+ years in service desk, strong IT background, experience with Windows and Office tools, Jira, Confluence, and bilingual Dutch/French with good English writing.