Service Desk

Il y a 2 semaines

Brussel, Brussel-Hoofdstad, Belgique Sopra Steria Next Temps plein 70 000 € - 95 000 € Contrat

Sopra Steria Next seeks a Service Operations Manager to lead stable delivery of Service Desk and Workplace Services in Belgium. Hybrid work in Brussels and surrounding areas, coordinating internal teams and external providers to meet SLAs and KPIs.

You will own incident management, governance, and continuous improvement with a focus on automation, quality, and user experience across the DPS. Proficiency in English, Dutch, and French is required.