Field engineer

Il y a 3 mois

SaintGilles, Belgique Fichet Group Temps plein

Als leider op het gebied van beveiliging ontwikkelt Fichet Group oplossingen om bedrijven, openbare diensten en winkels te beschermen tegen de meest voorkomende risico's tot de meest extreme. Functieomschrijving De Electronic Security Field Service Engineer is de vertegenwoordiger van de firma bij interventies en herstellingen aan elektronische systemen voor beveiliging van gebouwen en domeinen. Hij is verantwoordelijk voor het goede verloop van deze technische interventies evenals het opbouwen van goede contacten met de klant. De Field Service Engineer maakt deel uit de BU Operations Frankrijk/België en rapporteert aan de Operations Manager Electronic Security België.
Je kan worden ingezet voor maintenance en depannage bij verschillende soorten klanten waaronder: banken, dienstensector, privé, overheidsinstellingen.
Je geeft occasioneel opleiding aan klanten over het geïnstalleerde systeem.
Je detecteert commerciële opportuniteiten en geeft deze beknopt door aan de hiërarchische lijn.
Bij het beëindigen van de interventie vervul je kleine administratieve taken zoals het invullen van een interventierapport, checklist en het afmelden van de interventie aan het call center.
Je neemt deel aan de beurtrol van de support hotline dienst (tijdens kantooruren).
Je beschikt over ervaring in het installeren of herstellen van elektronische beveiligingssystemen
Je hebt geen PC vrees: kennis van het Office pakket en Microsoft Outlook is een vereiste
Je bent 2-talig Nederlands/Frans
Je bent in het bezit van een geldig rijbewijs cat. B
Je beschikt over een technische bacheloropleiding (b.v. elektronica, elektromechanica, ...)
Je bent bij voorkeur in het bezit van het certificaat van kwalificatie en opleiding inzake installatie en onderhoud van alarmsystemen en -centrales (basisopleiding voor het uitvoerend personeel van de beveiligingsondernemingen gespecialiseerd in de installatie en het onderhoud van alarmststemen)
Autonoom, nauwgezet, georganiseerd, communicatief, creatief, zin voor initiatief, betrouwbaar, integer, verantwoordelijkheidszin, automatiseringsgericht zijn ook belangrijke vaardigheden voor die functie

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