B2C Customer Success
il y a 4 jours
Cyclecure aims to become the preferred after-sales (repair/maintenance) service for B2C (device-owners) as well as B2B clients (brands, fleet-owners, retailers, ...). Our success requires satisfied clients and hence high quality personalized services - which will indicate the experience our clients will have with us. We are looking for a talented intern to join our small yet growing team and support our growth. This is an exciting opportunity to learn about CRM Operations: understanding customers' needs and to provide them with 'excellent' solutions. You will get the opportunity to understand Cyclecure's business and be part of our growth by being one of the first team members. What You'll Do: Manage client communication with clients using traditional channels (email, WhatsApp, phone) Follow-up and monitor the status of prospects, as well as clients to ensure & improve customer satisfaction Improve existing tracking processes to improve the conversion performance. Create the "Cyclecure Customer Success" handbook and contribute to the development of processes for the entire customer journey, including conversion, onboarding, delivery, repairs and returns (CRM) Create a 'wow' effect for customers by excelling at Customer Service and be an ambassador of Cyclecure for our early customers What You'll Need: Proficient in French and English (must) Professional, outgoing, energetic personality with excellent interpersonal skills Passion for customers; customer centricity and high business ethics, all customers are respected and valued Attention to detail and follow-through are required You have a passion for our company's mission and its impact on the cities in which we operate Able to work independently and take initiative You are a team player for whom no task is too big or too small What we offer: The opportunity to experience a stimulating environment in a booming start-up with an experienced team of entrepreneurs Free e-scooter subscription Regular team drinks/lunch/dinners Potential hiring opportunities at the end of the internship Desired start date: Dec 2025/Jan 2026 Are you looking to get a first experience in a start-up? Do you have a hands-on mentality? Then we want to hear from you Send your resume at jobs (at) cyclecure.co
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Responsable Customer Service B2C
il y a 7 jours
Bruxelles Ixelles, Belgique Nooz Optics Temps pleinLancée en 2015, Nooz fait bouger le monde de la lunette. Avec ou sans branches, les lunettes Nooz allient ultra-modernité, simplicité d’usage et accessibilité. Distribuée dans 35 pays majoritairement en digital et chez des revendeurs renommés (Opticiens, magasins mode/lifestyle). Entreprise familiale, Nooz se compose aujourd’hui d’une vingtaine...
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Customer Success Manager
il y a 3 semaines
Bruxelles, Belgique SEQUESTO Temps pleinLocation: Remote | CET +-2h Time Zone Overlap Department: Customer Success Reports to: Lead Customer Success Manager Level: Junior to Medium Type: Full-time About SEQUESTO SEQUESTO is the leading Agentic RFP Response Platform trusted by global enterprises. Our mission is simple but bold: empower organisations to win more tenders, faster—by making complex...
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Customer Success Internship
il y a 7 jours
Bruxelles, Belgique Doctoranytime Belgium Temps pleinThe goal of Doctoranytime is to revolutionize healthcare in Europe and Latin America. More specifically Doctoranytime's tools aim to facilitate the access to healthcare for patients and simplify the daily life of practitioners. Doctoranytime seems to obtain this goal, because since they entered the Belgian market in 2016, they have known a rapid growth and...
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Customer Success Specialist
il y a 2 semaines
Bruxelles, Belgique Triptomatic Temps pleinOver Triptomatic Triptomatic biedt een digitaal platform voor patiëntenvervoer. We zijn marktleider in België, groeien sterk in Duitsland en hebben de ambitie om de belangrijkste Europese speler te worden. Het platform wordt door ziekenhuizen, verzekeraars en vervoersbedrijven gebruikt om ritten op een efficiënte manier aan te vragen, uit te voeren en te...
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Customer Success Intern
il y a 3 semaines
Bruxelles, Belgique Doctoranytime Belgium Temps pleinWho we are ? The goal of Doctoranytime is to revolutionize healthcare in Europe and Latin America. More specifically Doctoranytime's tools aim to facilitate the access to healthcare for patients and simplify the daily life of practitioners. Doctoranytime seems to obtain this goal, because since they entered the Belgian market in 2016, they have known a rapid...
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Customer Success Leader
il y a 3 semaines
Bruxelles, Belgique ERBESSD-INSTRUMENTS Temps pleinCustomer Job Description: Customer Success Leader – ERBESSD INSTRUMENTS (Europe)Location: Europe (Remote with up to 50% travel)Reports To: CEO Position Overview Erbessd Instruments, is seeking a highly motivated Customer Success Leader to drive growth and market expansion across Europe. This role is ideal for a hunter-minded professional who thrives on...
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Customer Success Manager
il y a 3 semaines
Bruxelles, Belgique SEQUESTO Temps pleinLocation: Remote | CET +-2h Time Zone Overlap Department: Customer Success Reports to: Lead Customer Success Manager Level: Junior to Medium Type: Full-time Designed to outperform incumbents like Loopio and Responsive, and differentiated from emerging players like AutogenAI and Rohirrim, SEQUESTO blends powerful automation with full-cycle workflows that...
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Customer Success Executive
il y a 2 semaines
Bruxelles, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Customer Success Manager
il y a 3 semaines
Bruxelles, Belgique AUXIPRESS Temps pleinLocation : Souverain 25/Mix (Watermaal-Bosvoorde), Brussels, Belgium Start : As soon as possible Could you be our new colleague Customer Success Manager ? Wij zoeken iemand met innovatief denken die bijdraagt aan het succes van Auxipress en ambitie heeft om het team nog verder te laten groeien ! Jij ziet kansen om processen te verbeteren, nieuwe ideeën in...
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Customer Success Executive
il y a 1 semaine
Bruxelles, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. As part of our growth strategy, we’re seeking a Customer Success Executive to join our Account Management team in Brussels. In this role, you will manage a...
