Operational Innovations Director/Senior Manager
il y a 7 jours
The Operations Director has the objective of managing the operational process by leading and strategically directing all operational aspects of projects to ensure successful and seamless execution, mainly in cooperation with the operational team. This by managing the teams responsible for the operational planning, execution and evaluation of projects, pursuing the highest standards of efficiency and customer satisfaction for all projects. Contribute to a constructive and problem-solving attitude in the management team
Coach, Motivate and inspire the team leads to become effective leaders
● Support the delegation of tasks by the team leads based on the strengths and skills of individual team members
● Provide support, coaching, and guidance to promote the professional development of the operations teams .
● Evaluate the performance of teams and team leads and provide constructive feedback
● Listen to the needs and concerns of the teams and communicate goals and expectations clearly.
● Adapting leadership style towards team members
● Quality Control
● Approve budgets in collaboration with project managers to ensure accurate financial alignment. The operations director has final approval on all the project budgets and closings.
● Ensure consistency and quality across projects in various aspects such as rates, team selection processes, and post-event handling timelines.
● Conduct periodic check-ins with team members for feedback and project updates.
● Maintain regular communication with the commercial team to report both positive and negative aspects, as well as any client requests, and ensure appropriate actions are taken by team members. Cultivate a synergy between the commercial team and the operations team.
● Coach and support team members by adapting your approach to each individual, ensuring messages are clearly understood and actions are effectively implemented. Foster a collaborative and high-performing team environment.
Act as an integral member of the management team, which involves active participation in meetings, thoughtful problem-solving, supporting decisions even if personal agreement is lacking, contemplating ways to enhance the company, and representing the opinions of the team.
● Defend needs & requirements of your team.
● While remote work will be possible, regular presence at our office in Nazareth-De Pinte is expected.
Bachelor Business Management
● Bachelor Marketing or similar in experience
Languages: English, Dutch is a plus
● Project Management
Team Management
Experience with managing budgets & teams
This means that you must be able to share information, communicate openly and clearly and actively contribute to the team's shared objectives. You work in a quality-oriented manner according to applicable procedures and rules. You are open to assessment of the quality of your work and feel a strong commitment to your employer's objectives.
You are able to organise and keep track of data and documents effectively. This includes managing a large amount of information, prioritising and ensuring that documents are easily accessible when needed. Since 2014, Fanfinity has been bringing fans and leading brands together within the gaming and TCG industry, including Pokémon, Yu-Gi-Oh, Fanfinity has a dedicated team of over 40 gaming and TCG experts, representing more than 9 nationalities, who organize communities and events throughout Europe and beyond.
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