Knowledge Management Manager

il y a 2 semaines


Provincie Luxemburg, Belgique BlackRidge Group Temps plein

Le Problem et Knowledge Manager est chargé de la bonne exécution au quotidien des processus Problem et Knowledge Management.
Gestion des problèmes (Problem Management)
Collaborer avec les équipes IT et métiers pour coordonner et prioriser les efforts de gestion des problèmes.
Gestion des connaissances (Knowledge Management)
Gérer et coordonner les activités quotidiennes de gestion des connaissances.
S’assurer que la documentation technique et fonctionnelle est à jour, accessible et pertinente.
Langues : ECRIT et ORAL :
anglais
français
Expérience en Knowledge Management ou gestion documentaire
Capacité à analyser des données complexes pour identifier des causes racines et des tendances
Connaissance des meilleures pratiques en gestion de contenu et documentation



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