CRM & Customer Experience - Analyst/Architect
il y a 4 semaines
We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. What you'll do: Evaluate and select the right CRM and Contact Center (CCaS) solutions to modernize their systems. Map business needs to the best technical options and guide the build vs. buy decision process. Help design a unified, future-ready enterprise architecture. Collaborate across teams to ensure systems and data work seamlessly together. Build strong business cases and advise leadership on strategic technology choices. What we're looking for: Proven background in Enterprise Architecture and CRM platforms (Salesforce, Microsoft Dynamics, Zoho etc.). Knowledge of APIs, microservices, data models, and cloud environments (AWS, Azure, or GCP). Experience integrating customer service systems across multiple channels. Ideally, exposure to banking or financial services and a consulting background (Accenture, Deloitte, etc.). Why join us: You'll play a key role in a large-scale transformation program, helping shape the future of our client's customer service and digital experience. This is your chance to drive real impact across business and technology. Interested? If you're passionate about creating impactful, modern IT solutions — we'd love to hear from you
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CRM & Customer Experience - Analyst/Architect
il y a 4 semaines
Bruxelles, Belgique Innova Temps pleinWe're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. 🔍 Evaluate and select the right CRM and...
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Innova - CRM & Customer Experience - Analyst / Architect
il y a 4 semaines
Bruxelles, Belgique Innova Temps pleinWe're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. what you'll do Evaluate and select the right CRM...
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Customer Service
il y a 4 semaines
Bruxelles, Belgique AMP Temps plein 50 €AMP? AMP (bpost group) est la plus grande société de distribution de presse en Belgique. A partir de 5 sites de distribution et de bureaux en Flandre, à Bruxelles et en Wallonie, nous desservons 5.000 points de vente de presse et distribuons 425.000 magazines et 260.000 journaux par jour. Aujourd'hui, nous renforçons encore notre position en développant...
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Experienced CRM Analyst
il y a 1 semaine
Bruxelles, Belgique Novera Temps pleinWhat makes working at Novera unique? When joining Novera, you become a member of our family, in which you are totally included. You take part of shaping Novera’s future, including recruiting new members, participating to proposals, and any internal initiative to shape and grow the company ! You get the opportunity to be trained and build your career in a...
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Experienced CRM Analyst
il y a 2 semaines
Bruxelles, Belgique Novera Temps pleinWhat makes working at Novera unique? When joining Novera, you become a member of our family, in which you are totally included. You take part of shaping Novera's future, including recruiting new members, participating to proposals, and any internal initiative to shape and grow the company ! You get the opportunity to be trained and build your career in a...
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Aide Médico-Psychologique
il y a 4 semaines
Bruxelles, Belgique AMP Temps plein 50 €AMP? AMP (bpost group) est la plus grande société de distribution de presse en Belgique. A partir de 5 sites de distribution et de bureaux en Flandre, à Bruxelles et en Wallonie, nous desservons 5.000 points de vente de presse et distribuons 425.000 magazines et 260.000 journaux par jour. AMP n'est pas seulement le leader du marché de la distribution de...
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Experienced CRM
il y a 3 semaines
Bruxelles, Belgique Novera Temps pleinWhat makes working at Novera unique? When joining Novera, you become a member of our family, in which you are totally included. You take part of shaping Novera's future, including recruiting new members, participating to proposals, and any internal initiative to shape and grow the company ! You get the opportunity to be trained and build your career in a...
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CRM 365 CE Senior Solution Architect
il y a 3 semaines
Bruxelles, Belgique Avanade Temps pleinWant to pair your adaptable, collaborative, curious mindset with your tech skills to help client digitally transform their ways of working? Are you passionate about helping clients implement their Microsoft Dynamics 365 Customer Engagement platform solutions? Join our team as a senior Solution Architect and contribute to the creation and implementation of...
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CRM Manager
il y a 2 semaines
Bruxelles, Belgique Bingoal Temps pleinBingoal is a Belgian company with more than 30 years' experience in providing online and offline sports betting and casino games. Today, Bingoal is a dynamic and ambitious company looking for a result-oriented and motivated CRM Manager Sport & Casino. In this role, you will be responsible for developing, executing, and optimizing CRM strategies to drive...
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Solutions Architect
il y a 2 semaines
Bruxelles, Belgique recurv Temps pleinSolution IT Architect Location: Nearby Brussels - (up to 3 days remote) Language: English Contract: Freelance (6-12 months) Help steer a major transformation from legacy systems to a modern Microsoft-based collaboration ecosystem for a brand-new RMS platform launching in 2026. What You'll Do Own the architecture within the New Digital Workplace product team...