Process Manager

il y a 4 semaines


Provincie Luxemburg, Belgique Proximus Luxembourg S.A. Temps plein
Job Content: Are you ready to take your career to the next level? We're seeking a dynamic Service Management Process Manager to lead the charge in optimizing our processes for one of our Client; the European Commission. What You'll Do:
  • Innovate: Develop and manage cutting-edge processes aligned with ITIL and DevOps best practices.
  • Support: Be the proactive hero for our team, ensuring smooth operations and top-notch service quality.
  • Audit & Improve: Dive into process audits and drive continuous improvements.
  • Plan & Monitor: Oversee our annual workplan and measure process performance.
  • Collaborate: Write specs and follow up on the development of process tools.
Profile: What We’re Looking For:
  • Experience: 5+ years in ITIL process design and implementation.
  • Certification: ITIL certified.
  • Skills: Strong in documentation, organization, analytics, and interpersonal communication.
  • Language: Proficient in English; French is a plus
Why Join Us?
  • Innovative Environment: Be part of a team that values creativity and forward-thinking.
  • Impact: Play a crucial role in shaping our service management processes.
  • Growth: Opportunities to develop your skills and advance your career.
Ready to make a difference? Apply now and be part of our exciting journey Our offer: A professional and stimulating work environment in the IT & telecom sector. Multiple career opportunities within the Proximus Group at national and international level, cutting-edge training in new technologies, a wealth of recognized expertise. We also offer an attractive salary package and many other benefits.Our company is an equal opportunity employer, valuing diversity in all its forms. We firmly believe that each individual brings a unique richness to our teams, and we are committed to creating an inclusive environment where every voice counts.If at the end of the process your application is successful, you will be asked to provide an extract from your criminal record. Your personal information will be handled in compliance with applicable data protection laws.
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