Customer Service Representative
il y a 3 semaines
Plaats: Brussel
Type contract: Vast medewerker (CDI)
Startdatum: Onmiddellijk
Project:
- Werken op een dynamische en snel reagerende afdeling.
- Klantenserviceverzoeken afhandelen via e-mail, chat en telefoon.
- Verzoeken afhandelen en problemen van klanten oplossen.
- Accountactiviteiten van klanten bewaken.
- Een hoog niveau van klanttevredenheid handhaven.
- Bijdragen aan de werkorganisatie en analyses maken van serviceactiviteiten.
Vereisten:
- Vloeiend Nederlands en Frans, met een goede kennis van het Engels.
- Eerdere ervaring in verkoop en klantendienst is een pluspunt.
- Beheersing van de huidige computertoepassingen.
- Bereidheid om in ploegen te werken.
- Vermogen om te luisteren, te analyseren en problemen op te lossen.
- Zelfstandigheid, punctualiteit, stressbestendigheid en gezelligheid.
Wat zit er voor jou in ?
- Een voltijds vast contract in een bedrijf op mensenmaat.
- Werken in een internationale omgeving.
- Een zeer aantrekkelijk salarispakket op basis van je ervaring en kennis, met aantrekkelijke extralegale voordelen (verzekering - maaltijdcheques - enz.).
Als je geïnteresseerd bent in deze functie, neem dan contact met ons op via nicolas@talencia.be of telefonisch op 02.342.03.16.
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