Sales & Service Administrator
il y a 2 semaines
This position will be dedicated to the management of customer contracts and its administrative processes in close collaboration with regional Sales, the administrators in the region, Head Quarter and Accounting. This position requires excellent communication skills, accuracy about figures, data and terms and conditions on all contracts / invoices / approvals, as well as sound knowledge of operations, order processing, invoicing and coordination of the whole delivery process (including customs issues) for our NEEME Region (DACH, EE, Northern and UK). Job Tasks Order Processing and Management: Validation, processing and invoicing of sales orders using Conga,Oracle ERP and SAP Payments follow-up in collaboration with Head Quarter and local Accounting incl coordination of bank guarantees First point of contact for customers for information, order confirmations, lead times, payments and claims handling Shipping and Delivery coordination for Equipment and Software delivery Validation and transmission of the shipping documents to the customer based on Incoterms agreed Service Contracts Processing and Management: Processing and invoicing of Service Contracts for New and Renewals (incl AutoRenewals) for Equipment, Software and Subscriptions Proactive follow up on Service Contracts Renewals such as maintaining status, process terminations, change / amend data, invoice additional cutting hours, etc Proactive payment follow-up for activation on contract renewals Purchase Order collection for Service Contract Renewals in collaboration with Customer Success and Sales Support contract database updates during Sunset Process Contracts reporting in collaboration with the Head Quarter License Management: Licenses and Software Upgrade management (activation, delivery, and renewal of licenses (dongle-based, non-cloud, service, educational, and school licenses)) Handle license operations: extensions, rehosts, loan licenses, software upgrades, and customer instance transfers Follow up on expiring licenses, payments, and ensure timely delivery of new keys Maintain CIB (Customer Installed Base) Customer Interface for all License related issues Collaboration and coordination with internal departments regarding the delivery / renewal of licenses to customers Requirements Excellent verbal and written communication skills in Dutch and English Very good organizational skills and attention to detail Ability to communicate on a management level both internally and externally Very customer oriented with proven track record to deal with several stakeholders (customers, shipment department, customs, sales and finance) Able to perform and set priorities under time pressure Ability to assess potential risks upfront Proactive and accountable Analytical and efficient thinking Proficient in Microsoft Office, advanced Excel. Proficient in Oracle and SAP Experience in Salesforce and Conga is a plus.
-
After Sales and Service Administrator
il y a 2 semaines
Gand, Belgique Lectra Temps pleinThis position will be dedicated to the management of customer contracts and its administrative processes in close collaboration with regional Sales, the administrators in the region, Head Quarter and Accounting. This position requires excellent communication skills, accuracy about figures, data and terms and conditions on all contracts / invoices /...
-
Specialist Services Administrator
il y a 2 semaines
Gand, Belgique Heel Belgium Temps pleinBij Heel Belgium zijn we pioniers op het gebied van bioregulerende geneeskunde. We streven ernaar therapeutische oplossingen aan te bieden, gebaseerd op solide wetenschappelijke principes en met de nadruk op een patiëntgerichte aanpak . Jouw rol Wij zoeken een ervaren Customer Service Specialist die graag verantwoordelijkheid neemt voor onze ...
-
Customer Service Specialist
il y a 2 semaines
Gand, Belgique Heel Belgium Temps pleinBij Heel Belgium zijn we pioniers op het gebied van bioregulerende geneeskunde. We streven ernaar therapeutische oplossingen aan te bieden, gebaseerd op solide wetenschappelijke principes en met de nadruk op een patiëntgerichte aanpak. Jouw rol Wij zoeken een ervaren Customer Service Specialist die graag verantwoordelijkheid neemt voor onze klantenrelaties...
-
Inside Sales Specialist
il y a 2 semaines
Gand, Belgique BOEMM! Temps pleinIn 2021 heeft Work Today de snelste self-service app ontwikkeld voor de middenstand. Hun contracten en personeelsplanning regelen ze nu slechts in 10 seconden fast en easy met onze app. Work Today behoort tot de BOEMM groep, een HR tech bedrijf die de laatste jaren ontzettend hard geïnvesteerd heeft in technologie met deze self-service app als...
-
Weekend customer service
il y a 2 semaines
Gand, Belgique CTRL-F Temps pleinOrganisatie behoort reeds 150 jaar lang tot de logistieke grootmachten binnen geïntegreerde transport- en logistieke netwerken van Als customer service ben je verantwoordelijk voor het zorgt voor de administratieve opvolging en afwerking lading schepen; met het sales team; operationele teams. customer service beschik je over de...
-
Inside Sales Specialist
il y a 2 semaines
Gand, Belgique Vivid Resourcing Temps plein 40.000 € - 60.000 €We're Hiring: Inside Sales Specialist – Solar & Battery Solutions Are you passionate about renewable energy and have technical experience in solar systems and battery installations? Join a growing distributor in the Benelux as an Inside Sales Specialist, where you'll support clients, solve technical issues, and grow your career in a fast-paced, dynamic...
-
Customer Service Rep
il y a 3 semaines
Gand, Belgique CTRL-F Temps pleinFunctie Als customer service ben je verantwoordelijk voor het onderstaande takenpakket: Je zorgt voor de administratieve opvolging en afwerking lading schepen; Je staat in voor het opvolgen en het beheren van de boekingen; Je hebt nauw contact met het sales team; Je volgt de passagiersboekingen op; Je werkt samen met de operationele teams. Profiel Als...
-
Account Manager BOUW
il y a 3 semaines
Gand, Belgique Wurth Belux nv Temps pleinEen buitendienstorganisatie van meer dan 200 gespecialiseerde accountmanagers en een uitgebreid netwerk van 31 shops zorgen voor een uitmuntende dienstverlening. 40.000 klanten in België en Luxemburg vertrouwen op de kwaliteit en de service van Würth. Dankzij onze multichannel benadering kan onze klant eender waar en wanneer zijn bestelling plaatsen:...
-
Inside Sales Specialist
il y a 2 semaines
Gand, Belgique Vivid Resourcing Temps plein 40.000 € - 60.000 €We're Hiring: Inside Sales Specialist – Solar & Battery Solutions Are you passionate about renewable energy and have technical experience in solar systems and battery installations? Join a growing distributor in the Benelux as an Inside Sales Specialist, where you'll support clients, solve technical issues, and grow your career in a fast-paced, dynamic...
-
Service technology engineer
il y a 2 semaines
Gand, Belgique Artemys Temps pleinArtemys is a Belgian company offering recruitment services to major technical players in the fields of energy efficiency, renewable energy, sustainable development, and the circular economy. For one of our clients – a leading global manufacturer of electric devices, with a strong commitment to sustainability and digital energy management transition –...
