Customer Success Leader
il y a 2 semaines
Customer Job Description: Customer Success Leader – ERBESSD INSTRUMENTS (Europe)Location: Europe (Remote with up to 50% travel)Reports To: CEO Position Overview Erbessd Instruments, is seeking a highly motivated Customer Success Leader to drive growth and market expansion across Europe. This role is ideal for a hunter-minded professional who thrives on generating new business opportunities, building strong client relationships, and delivering consistent revenue growth of 20% or more year over year. The successful candidate will have a background in engineering, preferably with expertise in industrial instrumentation or reliability and maintenance technologies, and a strong track record in business development or sales within technical or industrial markets. Key Responsibilities · Develop and execute a comprehensive business development strategy for Erbessd Instruments across the European market. · Identify, qualify, and close new business opportunities with OEMs, distributors, and end-users in the reliability and maintenance sector. · Build and maintain a robust sales pipeline to achieve and exceed revenue targets. · Collaborate with technical teams to tailor solutions to customer needs and provide feedback for product development. · Represent Erbessd Instruments at trade shows, industry events, and client meetings throughout Europe. · Produce regular sales forecasts, reports, and market intelligence updates. · Establish and grow partnerships to expand Erbessd Instruments' market reach. · Lead and mentor regional representatives or distributors, as needed, to drive local sales performance. Qualifications & Experience · Bachelor's degree (preferably in Engineering, Mechanical, Electrical, or related technical discipline). · 5+ years of experience in business development, technical sales, or related roles within instrumentation, reliability, or maintenance technologies. · Proven track record of hunting new business and driving consistent year-over-year growth. · Experience leading or managing teams and developing sales professionals. · Multilingual proficiency strongly preferred (English required; additional European languages such as Spanish, French, or German highly valued). · Excellent communication, negotiation, and presentation skills. · High level of computer literacy (CRM, MS Office, data analysis tools). · Willingness to travel 50% or more across Europe with travel to the US and Mexico also required. Preferred Attributes · Entrepreneurial mindset with a drive to identify and capture new market opportunities. · Strong understanding of reliability, condition monitoring, and vibration analysis systems. · Self-motivated, goal-oriented, and comfortable working independently. · Demonstrated ability to build relationships across diverse cultural and business environments. Compensation & Benefits · Competitive base salary plus performance-based incentives. · Travel and expense reimbursement. · Professional development and training opportunities. · Opportunity to play a key role in expanding Erbessd Instruments' European presence.
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il y a 2 semaines
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Customer Success Manager
il y a 2 semaines
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il y a 11 heures
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il y a 11 heures
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