Customer Success Executive
il y a 4 jours
DeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. As part of our growth strategy, we’re seeking a Customer Success Executive to join our Account Management team in Brussels. In this role, you will manage a portfolio of over 150 existing clients. You will negotiate contract renewals and oversee key processes to ensure smooth, professional client interactions, using Salesforce CRM to manage contracts, and capture relevant touchpoints. This role is central to client retention and expansion, and you will also work closely with our New Business team to identify and support upsell and cross-sell opportunities.
Manage a portfolio of clients, ensuring high satisfaction and strong renewal outcomes.
Oversee administrative processes such as contract generation, user management, and opportunity closure using Salesforce CRM.
Collaborate with the sales team to support revenue growth initiatives
Maintain accurate, up-to-date client records and renewal documentation in Salesforce.
Work with internal teams to surface client feedback and contribute to product and process improvements.
Support the other teams in building stronger relationships and enhancing customer experience.
6–12 months’ experience in sales, commercial account management, sales support, customer success, or other client-facing role, ideally in a B2B environment.
~ Comfortable managing multiple tasks in a fast-paced environment.
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Customer Success Executive
il y a 5 jours
Bruxelles, Belgique DeHavilland EU Temps pleinDeHavilland is a political intelligence service providing public affairs and government relations professionals with political monitoring, and stakeholder management services across the EU and UK. Together with its sister company, Forefront Advisers, DeHavilland is part of the umbrella company Helio Intelligence. With a client base of more than 1,300...
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Enterprise Customer Success Partner Emea North
il y a 2 heures
Bruxelles Watermael-Boitsfort, Belgique SAP Temps plein**What we offer** **THE ROLE** The Enterprise Customer Success Partner (E-CSP) is a senior role that proactively and continuously engages with a finite number of strategic customers to drive mutual success across the Land, Adopt, Consume & Expand (LACE) cycle. The E-CSP is the primary post sale contact point in some of our most strategic accounts. They...
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Enterprise Customer Success Partner Emea North
il y a 2 heures
Bruxelles Watermael-Boitsfort, Belgique SAP Temps plein**What we offer** **THE ROLE** The Enterprise Customer Success Partner (E-CSP) is a senior role that proactively and continuously engages with a finite number of strategic customers to drive mutual success across the Land, Adopt, Consume & Expand (LACE) cycle. The E-CSP is the primary post sale contact point in some of our most strategic accounts. They...
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Customer Success Manager
il y a 2 semaines
Bruxelles, Belgique SEQUESTO Temps pleinLocation: Remote | CET +-2h Time Zone Overlap Department: Customer Success Reports to: Lead Customer Success Manager Level: Junior to Medium Type: Full-time About SEQUESTO SEQUESTO is the leading Agentic RFP Response Platform trusted by global enterprises. Our mission is simple but bold: empower organisations to win more tenders, faster—by making complex...
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Customer Success Internship
il y a 7 heures
Bruxelles, Belgique Doctoranytime Belgium Temps pleinThe goal of Doctoranytime is to revolutionize healthcare in Europe and Latin America. More specifically Doctoranytime's tools aim to facilitate the access to healthcare for patients and simplify the daily life of practitioners. Doctoranytime seems to obtain this goal, because since they entered the Belgian market in 2016, they have known a rapid growth and...
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Customer Success Specialist
il y a 1 semaine
Bruxelles, Belgique Triptomatic Temps pleinOver Triptomatic Triptomatic biedt een digitaal platform voor patiëntenvervoer. We zijn marktleider in België, groeien sterk in Duitsland en hebben de ambitie om de belangrijkste Europese speler te worden. Het platform wordt door ziekenhuizen, verzekeraars en vervoersbedrijven gebruikt om ritten op een efficiënte manier aan te vragen, uit te voeren en te...
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Customer Success Intern
il y a 2 semaines
Bruxelles, Belgique Doctoranytime Belgium Temps pleinWho we are ? The goal of Doctoranytime is to revolutionize healthcare in Europe and Latin America. More specifically Doctoranytime's tools aim to facilitate the access to healthcare for patients and simplify the daily life of practitioners. Doctoranytime seems to obtain this goal, because since they entered the Belgian market in 2016, they have known a rapid...
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Customer Success Leader
il y a 2 semaines
Bruxelles, Belgique ERBESSD-INSTRUMENTS Temps pleinCustomer Job Description: Customer Success Leader – ERBESSD INSTRUMENTS (Europe)Location: Europe (Remote with up to 50% travel)Reports To: CEO Position Overview Erbessd Instruments, is seeking a highly motivated Customer Success Leader to drive growth and market expansion across Europe. This role is ideal for a hunter-minded professional who thrives on...
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Customer Success Manager
il y a 2 semaines
Bruxelles, Belgique SEQUESTO Temps pleinLocation: Remote | CET +-2h Time Zone Overlap Department: Customer Success Reports to: Lead Customer Success Manager Level: Junior to Medium Type: Full-time Designed to outperform incumbents like Loopio and Responsive, and differentiated from emerging players like AutogenAI and Rohirrim, SEQUESTO blends powerful automation with full-cycle workflows that...
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Sales Account Executive
il y a 2 semaines
Bruxelles, Belgique Wello Solutions Temps pleinFluent Dutch and English speakers with a sales mindset – we want to meet you Wello Solutions is hiring an SMB Account Executive for our Brussels team. If you are motivated, curious, and ready to grow in SaaS sales, this could be the right step for you. Experience in SaaS is a plus, but not required. We care just as much about your attitude and potential....
