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Junior IT support engineer

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Bruxelles, Belgique Dilaco Temps plein

Jobdescription: Als IT support engineer binnen de verzekeringssector verleen je technische assistentie en ondersteuning met betrekking tot computersystemen, hardware en software. Daarnaast beheer je B2B-aanvragen van onze partners om een kwalitatief serviceniveau te garanderen. Verantwoordelijkheden : - Monitor en reageer snel op binnenkomende verzoeken met betrekking tot IT-problemen. - Assisteren van partners bij B2B aanvragen - Kennisbank gebruiken/beheren - Escaleert complexe of onopgeloste incidenten. - Data management (rapportage)- Logistics: in/out stock, labeling…- Staging - IMAC - Break & Fix PC & Printers - Cabling & patching Profiel: - Schriftelijke en mondelinge communicatieve vaardigheden. -Verantwoordelijk - Teamgericht - Probleemoplosser - Flexibiliteit/bereidheid om in verschillende ploegen te werken - Talen : ENG op een behoorlijk schriftelijk niveau (Universele taal voor ticketing doeleinden) + de volgende talen (FR/NL) Werkuren: - 40u/week planning binnen diensturen : 07:30 - 18:00 Wat bieden wij aan -Hospitalisatieverzekering -Maaltijdcheques -Groepsvezekering -Ecochèques -Eindejaarspremie -Opleidingen + certificaten -nettovergoeding -super tof team Opstart zo snel mogelijk Indien interesse, aarzel niet om mij te contacteren: gaelles@dilaco.eu