Revenue Manager
il y a 2 jours
**Company Description**
Located in the heart of the European district, the **Sofitel Brussels Europe** is an elegant hotel with an ideal location on Place Jourdan, one of the last typical squares in the city. Close to the famous Parc du Cinquantenaire and museums, it is the ideal starting point for all visits to the European capital.
Take your career to a whole new level and join our team We are now looking for an experienced Revenue Manager to become part of the Team at Sofitel Brussels Europe.
**Job Description** Typical scopes & functions in hotels**
- Average **yield intensity** (in terms of demand levels, events to manage, segmentation)
- ** Self-player**, no team to manage
- Mostly **tactical tasks** and responsibilities (demand monitoring, inventory & price management, yield meetings)
- ** Reports to either the executive Assistant Manager, or the Commercial Director or the hotel Director**:
- Part of the hotel commercial team
- Dotted line to the regional revenue manager
- ** Main responsibilities**
- Supports the hotel management efforts in the **strategic planning, marketing plan and budgeting** processes.
- Participates in the preparation of the **annual topline budget** for approval and track achievement for rooms division, but also for other revenue streams: rooms, F&B, MICE, Spa & other ancillaries.
- ** Monitors transient and group book pace** to determine pricing and availability controls for all reservation distribution sources.
- ** Monitors key indicators** of hotel performance. Chairing and preparing analysis & materials for the weekly **revenue strategy meetings**.
- Tracks and **analyze competitive set pricing and yield strategies**, gaining the ability to predict the competitive set reaction to changes in the marketplace.
- Produces and **analyze current and historical demand** including lost business turndown, rooms on the books, competitive set and market trends to aid in more accurate forecasting.
- ** Monitors third party intelligence sources** to identify revenue opportunities (OTA, GDS, market studies). Keep current with industry changes and how it may impact demand.
- ** Works with Director of Sales and Director of Marketing** teams to encourage strategic selection of the right piece of business, determine effective and engaging offers.
- ** Works with Reservations and Front Desk** to ensure the highest level of guest service is maintained while maximizing profit.
- Revenue Culture: Liaises with all teams to **ensure revenue management principles are understood and followed**. Provides guided learning so that all areas of the hotel that impact revenue are fully aware of the hotel Revenue Management strategies and understand their role in the plan.
- Maintains and **improves rate standards, policies, and procedures.**:
- If required, acts as a functional supervisor (“RM apprentices”, reservation desk).
**Qualifications**
- ** At least 2 years of experience in a full-time Revenue Management position** in hospitality or another industry and/or have attended a revenue management school
- Experience/exposure in the hotel operations and/or in luxury operations
- Graduate degree in university or school
- Analytical approach to problem solving, strategic thinker.
- Strong numerical reasoning
- Good business acumen
- Ability to work cohesively as part of a team.
- Demonstrate good communication skills both verbally and in writing.
- Composed and confident in dealing with luxury clientele.
- Command of PMS, CRS, GDS & channel management systems
- Good level in Excel and database management
- Command of EzRMS and/or IDeaS Revenue Management Software
- Good knowledge of revenue, pricing, market intelligence digital platform
**1. Personal competencies**
**Communicates clearly and consistently to ensure a common understanding (in English and the local language).**
- Listens to others and asks questions to ensure a common understanding and empathy.
- Communicates clearly, openly, and honestly in a manner that influences the team.
- Maintains an open mind when others are presenting opinions and ideas.
- Simplifies complexity to assist others to understand.
**Seeks opportunities to self-develop and is detail minded, highly organized and time efficient to ensure goals are met.**
- Takes ownership of own professional development and is motivated to continuously improve.
- Embraces opportunities to work on tasks/missions/ projects outside of job role.
- Engages in detailed planning to ensure projects are delivered on time, on target.
- Manages own time and that of others to meet deadlines.
**Is aware of market trends and understands the strategic plans of the business.**
- Understands the direction of the business unit and the strategic goals and engages in short-medium term planning to meet the goals.
- Is aware of the market performance of their own business unit in relation to competitors.
- Knows all the elements that could affect their operations in the short and long term i.e., t
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