Service Level Agreement

A job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter. We...

Are you looking for a dynamic and challenging opportunity to take your Service Level Management career to the next level? Look no further! We are actively seeking a service level manager who can proficiently manage the daily service level management tasks, guaranteeing that the service levels meet the SLAs and OLAs. Key responsibilities: - Being the...

Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée...

Meer dan 2000 professionals omarmen bij Smals elke dag de toekomst door zich in te zetten voor ICT for Society. Hoogtechnologische ICT-systemen zorgen voor meer efficiëntie in de belangrijke sociale verantwoordelijkheidsdomeinen van onze klanten zoals werk, gezin en gezondheid. Het eHealthplatform, een beveiligd uitwisselingsplatform voor medische...

Overview: **Who are we?** Fednot ICT, with more than 90 IT specialists, is a highly reputable organization that develops innovative solutions for all the Belgian notaries and supports the 1000+ notary offices in their digital transformation journey. Our solutions are based on state-of-the art technologies in the domains of **process automation, artificial...

Ericsson Belgium Location: Zaverterm, Belgium **Our Exciting Opportunity**: - We are now looking for a Service Delivery Manager (SDM) who will be responsible for ensuring the correct and accurate delivery of customer support services to our customers in Belgium and/or Luxembourg. In this role, you will be responsible for the financial and commercial...

**Your tasks** - Define, develop, and review the high-level migration plans to address the gaps between the current and future state; - Support the ITSM’s transition towards the ITIL 4’s best practices; - Maintain and/or contribute to the ITAM procedures and processes for effective software lifecycle management; - Provide support on the design,...

Scope of the services to be provided: The Service Manager service provides advice, guidance, consultancy and assistance to the responsible official(s) in regard to: - The management of the development and implementation of services in order to meet the business needs; - Ensuring maximum uptime, accurate and early incident response, appropriate configuration...

**The Role** This is an excellent opportunity for a mid-level associate to join a team that is recognised as one of the leading Employment law teams in Belgium, and one that gives pragmatic, commercial advice in a business-friendly way. Associates work in a professional environment and can expect a good variety of work. Associates are given the opportunity...

Job Introduction Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the...

**Sopra Steria Group**, a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group...

**WHO WE ARE** - **Etinars** is a values-focused company with multi-year experience, specialised in the **recruitment of professionals** for niche markets - managing **the full-life cycle** of specialist and executive level hires. - At Etinars, we genuinely care about **who you are and what you need**. - We place great emphasis on fostering robust, enduring...

International company | IT | Information Technology | Service Delivery Manager | Insurance **Your new company** An international company in the insurance sector. **Your new role** - Oversee outsourced IT end-user support service contract, ensuring compliance with agreed service level agreements (SLAs). - Participate actively in governance with various...

Description Qualification Support of clinical grants tasks: - Review study budgets/clinical trial agreements for consistency with study protocol - Updating of clinical and study planning databases Review study budgets/clinical trial agreements for consistency with study protocol ABC (anti-bribery + corruption checks) on all HCP (fact finding, workflows,...

Notre client est une entreprise leader dans le domaine des services de **transport** et est située en région bruxelloise. Pour assurer la croissance de leurs équipes, nous sommes à la recherche d’un **Senior Business Analyst - Digital Workplace (H/F**). **Responsabilités** En tant que Senior Business Analyst, vous transformez la stratégie de...

**Your role** The Customer Operations Technician (COT) is responsible for the day-to-day monitoring of network and critical facility infrastructure. The COT is responsible for providing customer service support to all internal and external customers and will assist the Technical Operation teams to ensure 100% uptime of all customer and critical...

Notre client est une entreprise leader dans le domaine des services de **transport** et est située en région bruxelloise. Pour assurer la croissance de leurs équipes, nous sommes à la recherche d’un **Senior Business Analyst - Digital Workplace (H/F**). **Responsabilités**: En tant que Senior Business Analyst, vous transformez la stratégie de...

**About Umicore** Reducing harmful vehicle emissions. Powering the cars of the future. Giving new life to used metals. We are the leading circular materials technology company fulfilling its mission to create materials for a better life. With ambitions like this, imagine what you could do? **Rechargeable Battery Materials** We are all on the move....

Company Description We Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions. How do we differentiate ourselves? By investing in the...

**About Umicore** Reducing harmful vehicle emissions. Powering the cars of the future. Giving new life to used metals. We are the leading circular materials technology company fulfilling its mission to create materials for a better life. With ambitions like this, imagine what you could do? **Rechargeable Battery Materials** We are all on the move....