Customer Service Operator
il y a 2 semaines
**Functie**:
- You will ensure that the team members achieve the collective and individual objectives relating to customer satisfaction, productivity, etc;
- You follow up, coach and improve the team's performance;
- You work closely with different departments to ensure fast, sustainable and efficient customer satisfaction;
- You actively participate in the development of the team through training, coaching and recruitment;
- You will identify opportunities for improvement in both processes and day-to-day management, and you will do everything possible to improve the customer experience.
**Profiel**:
- You have strong verbal and visual communication skills;
- You are able to connect easily with the different levels of the organization;
- You have good organizational skills and have no difficulty prioritizing your tasks and those of your team;
- You have a positive attitude. Within a group, you are the one who can raise the level and spirits, even when things get difficult;
- You have an analytical mind and like to juggle with figures or data;
- You are a team player;
- You like to train, coach and support a team;
- You are a social person who likes to work in a team;
- You are structured, ambitious and motivated;
- You are naturally positive and see the glass as half full rather than half empty;
- You have a bachelor's degree or equivalent experience;
- You have at least 3 years’ experience in a similar position;
- You are fluent in French and Dutch. English is a plus.
**Onze klant**: as a total supplier, wants to ensure that companies can focus on what really matters. With numerous services and more than 11,000 products, we offers all its customers a total solution. This helps you save a lot of time and energy on the workplace.
**Aanbod**:
- A dynamic and enthusiastic working environment with a motivated and passionate team;
- Full-time and varied work in a well-organized and structured international company;
- A competitive salary (fixed + variable);
- Extralegal benefits such as luncheon vouchers, pension savings plan, laptop, smartphone and hospital insurance;
- 20 days holiday with the possibility to accumulate an additional 7 days holiday;
- A comprehensive training program
-
Customer Care Operator
il y a 2 semaines
Brussels, Belgique Verisure NV Temps pleinVoor ons Operations Departement in België, zijn we opzoek naar een enthousiaste Customer Care Operator voor onze Customer Care Afdeling. **Verantwoordelijkheden**: - Je ontvangt alle vragen van onze klanten en dit zowel telefonisch als per mail. Je bezorgt onze klanten zo snel mogelijk een correct antwoord of je biedt hen onmiddellijk een adequate...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 1 mois
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 4 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 3 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 2 semaines
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Customer Care Operator Test Fr
il y a 3 semaines
Brussels, Belgique Verisure Securitas Direct Temps pleinEmplacement Brussels, Brussels-Capital Region, Belgium Catégorie Service Client & Opérations Temps plein CDI Au sein du département Operations en Belgique nous recherchons pour notre service Customer Care un Customer Care Operator enthousiaste. **Responsabilités**: - En tant que première personne de contact, vous répondez aux questions...
-
Customer Loyalty Operator
il y a 2 semaines
Brussels, Belgique Verisure NV Temps plein**Customer Loyalty Operator** Êtes-vous le profil commercial que nous cherchons ? Voulez-vous utiliser vos compétences commerciales pour ne pas perdre nos clients? **Ce que nous offrons**: **Salaire attrayant**: Profitez d’un salaire attrayant avec un tas d’avantages extra-légaux (chèques repas, assurance hospitalisation, RTT, ) **Accompagnement...
-
Service Delivery Operator
il y a 2 semaines
Brussels, Belgique Landis+Gyr Temps plein**Landis+Gyr** is an industry leader in energy management solutions for the utility sector. Its main mission for more than 125 years has been to **create a greener tomorrow trough leading smart metering, grid edge intelligence and smart infrastructure technology**. With sales of USD 1.4 billion in 2020, Landis+Gyr employees approximately 5,000 people in...
-
Service Delivery Operator
il y a 2 semaines
Brussels, Belgique PaHRtners Temps plein**Landis+Gyr** is an industry leader in energy management solutions for the utility sector. Its main mission for more than 125 years has been to **create a greener tomorrow trough leading smart metering, grid edge intelligence and smart infrastructure technology**. With sales of USD 1.4 billion in 2020, Landis+Gyr employees approximately 5,000 people in...
-
Service Desk Operator
il y a 3 semaines
Brussels, Belgique Cronos Europa Temps pleinFor our client at the European Parliament, we are currently hiring Service Desk Operators. **Nature of tasks** - Recording incidents and requests in the Service Management Tool. Logging all relevant incidents/service request details allocating categorization and priorization codes. - Making an initial assessment and diagnose of incidents and service...
-
Service Operator
Il y a 2 mois
Brussels, Belgique Michael Page Temps pleinAs a service operator, you serve as the single point of contact (SPOC) for the client, the managed services operations center, related partners, and other key stakeholders on operational matters. Under the guidance of the Service Delivery Manager, you are accountable for the day-to-day operations of services within your account and ensuring overall...
-
Customer Care Operator
il y a 2 semaines
Brussels, Belgique UBench Temps plein**'RELAX, WE ARE ALREADY TAKING CARE'** The future is coming, and it's coming really fast! Are you ready to join us on this ride? UBench International is a young and innovative player in the automotive world. We focus daily on the continuous improvement of our specialized software. The UBCare department ensures a combination of digital perfection and human...
-
Service Desk Operator
Il y a 2 mois
Brussels, Belgique Sopra Steria Temps plein**Sopra Steria Group,** a major player in consulting, technology services and software publishing in Europe, assists its clients in the successful transformation of their business and information systems. By combining value and innovation in the solutions proposed, and delivering utmost quality and performance in the services provided, Sopra Steria Group...
-
Customer Service
Il y a 2 mois
Brussels, Belgique Ria Temps pleinWe are looking for an enthusiastic Customer Services Representative to join our friendly team at the Ria Headquarters in Brussels. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. - Responsibilities Your main responsibilities will include but will not be limited to: Reviewing and...
-
Customer Service
il y a 3 semaines
Brussels, Belgique Accent Temps plein**Functiebeschrijving** Voor de vacature van Inbound Customer Service Medewerker te Brussel behoren volgende zaken tot jouw takenpakket: - Je werkt binnen de customer service als first line contactpersoon; - Je onderhoudt contacten met klanten, zowel in het Nederlands als in het Frans; - Je beantwoordt vragen over bankgegevens, internetbankieren, je...
-
Customer Service
il y a 2 semaines
Brussels, Belgique HAYS Temps pleinBraine-le-Château | Customer Service | FR+ NL/ENG | intérim en vue de CDI | Temps plein | 1097552 **Votre nouveau rôle** En tant que Customer Service, vous avez pour mission d’être le bras droit du directeur. Vous gérez de A à Z le contact clientèle (Gestion des appels/mails/courriers, création des fiches clients, encodage des commandes,...
-
Customer Loyalty Operator Nl/fr
il y a 2 semaines
Brussels, Belgique Verisure Temps pleinBinnen het customer relations departement in België zijn we voor onze customer Loyalty afdeling op zoek naar een gedreven Customer Loyalty Operator. Ben jij iemand met een sterke overtuigingskracht? Kick je op het behouden van klanten? Dan is dit deze uitdaging voor jou! **Verantwoordelijkheden**: - Je gaat klanten overtuigen hun keuze voor Verisure te...
-
Customer Service Agent
il y a 2 semaines
Brussels, Belgique Robert Half Belgium Temps pleinPour un client, Robert Half est actuellement à la recherche d'un Customer Service Agent (M/F/x). Pour un client, Robert Half est actuellement à la recherche d'un Customer Service Agent (M/F/x). La société est située à Bruxelles. Les responsabilitiés pour cette fonction de Customer Service Agent sont: - Répondre et résoudre les demandes des...
-
Customer Service
il y a 1 mois
Brussels, Belgique WaW Temps plein**Jobomschrijving**: Houd je van klantencontacten en kom je goed over aan de telefoon? Help je klanten graag vooruit met hun vragen over de verzekeringen die ze afsloten? We zoeken een gemotiveeerde customer service medewerker om het contact center van een top verzekeringsmaatschappij te versterken. Samen met je collega’s werk je elke dag aan een nog...
