Senior Account Manager
Il y a 3 mois
**Senior Account Manager (External Customers)
- **Working Location**:Brussels, Belgium**
- **Language**:High proficiency level in English language
**EXPERIENCE AND EDUCATION:
**Essential Qualifications/Experience:
- A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 3 years post-related experience
- Demonstrable knowledge, experience and understanding of Customer Management and skills in negotiation; must have a sense of diplomacy and propriety in order to work harmoniously with colleagues and other staff, in an international environment, as well as with staff from private scientific/industrial organisations as required
- Proven ability to effectively communicate orally and in writing with excellent briefing and presentation skills and the ability to produce clear and concise reports
- Experience working in a multilateral environment or an environment with a variety of stakeholders from multi-cultural backgrounds
- Proven experience in the use of computer-based support tools with an emphasis on Microsoft Office and planning tools
- Demonstrable NATO experience or equivalent national experience dealing with NATO agencies that includes knowledge of NATO responsibilities and organizations. Adequate knowledge of NATO Structure and mode of operation (especially of the NATO Force Structure)
- Familiarization with Prince2/ITIL terminology
**Desirable Qualifications/Experience**:
- ITIL, PRINCE2, MSP and/or PMP certification
- Prior experience of working in an international environment comprising both military and civilian elements
**DUTIES/ROLE**:
- Support the development of jointly owned Customer Agreements (incl. resolving basic legal issues), e.g. Price Proposals, technical arrangements
- Build long-term, strategic relationships with senior stakeholders (internal and external) and support actions to improve relations and open communications with and between stakeholders
- Understand Customer's business and needs and support a joint and coordinated approach to requirement coherence within a given portfolio of Customer Agreements
- Manage Business Intake for supported Customers and deliver Price/Project Proposals for supported Customers in accordance with the relevant processes and Direction & Guidance by Management and Governance
- Ensure that the formal NCI Agency Customer Agreements are in line with expectations of Customers
- Monitor in-year execution of Agreements once they are in force, including customer issue/problem handling and participating in review meetings
- Contribute to the NCI Agency, COO and Branch business planning process
- Provide reporting material as required
- Take proactive initiative in nurturing and managing customer relationships and promote the NCI Agency's capabilities across the different ICT/C4ISR domains
- Build and Maintain a Customer CRM picture that will help the rest of the agency to understand the Customer's responsibilities, key players, issues, forecast, satisfaction levels, key initiatives, etc.
- Engage with both Customers and relevant stakeholders for the resolution of issues should they arise, including supporting the complaint handling process
- Support the Principal/Senior Account Manager in contributing to:
ü The development of the Demand Forecast, based on the understanding of Customer Requirements
ü The improvement of all management processes, liaising with other relevant stakeholders as necessary. This includes development and implementation of relevant SOPs, Reporting Metrics Measures and KPIs
ü The planning and prioritization of activities in the Account
-
Senior Account Manager
Il y a 3 mois
Brussels, Belgique ICF Temps pleinDescription ICF Next is one of the leading integrated communication agencies in Europe, specialising in large-scale campaigns across the European Union. The Senior Account Manager is responsible for developing and implementing FWCs, working under the guidance of an Account Director or the Head of ADs. This role requires expertise in client management,...
-
Senior Account Manager
il y a 5 jours
Brussels, Belgique Just eat Takeaway.com Temps plein**Senior Account Manager** Are you passionate about food? Do you have a strong sales mindset and a strong track record? Are you the top-performer in your team and do you have leadership skills? Do you already have a strong experience in sales and can you easily push our team to achieve the best results. Are you able to convince our best performing partners...
-
Senior Account Manager
Il y a 7 mois
Brussels, Belgique Madison IT & Engineering Recruitment Temps plein**Beschrijving**: Voor een internationale speler zijn we op zoek naar een Senior Account Manager Building Solutions. Wereldwijd telt de groep meer dan honderdduizend werknemers, hoofdkantoor in België is in de regio rond Brussel gevestigd. Voor hun afdeling rond gebouwautomatisatie, brandbeveiliging en energiebeheer zijn ze op zoek naar een account...
-
Account Manager/senior Account Manager
Il y a 7 mois
Brussels, Belgique Evoke Health Temps pleinEvoke Incisive Health - Brussels, Belgium **Account Manager/Senior Account Manager** **About Evoke Incisive Health** Evoke Incisive Health is a global, award-winning health policy and public affairs consultancy. At Evoke Incisive Health, we help our clients understand fast-paced health policy environments and advise them on how they can cut through the...
-
Account Manager/senior Account Manager
il y a 17 heures
Brussels, Belgique Evoke Incisive Health Temps plein**Account Manager/Senior Account Manager** **About Evoke Incisive Health** Evoke Incisive Health is a global, award-winning health policy and public affairs consultancy. At Evoke Incisive Health, we help our clients understand fast-paced health policy environments and advise them on how they can cut through the noise with their policy and communications...
-
Senior Account Manager
il y a 3 jours
Brussels, Belgique NRX Digital Temps pleinFull-Time Brussels As a Senior Account Manager, you will be responsible for leading the proactive retention and growth of a number of assigned clients along with supporting the Client Partnership Directors to service a number of key accounts. You will have a previous track record of successfully managing and servicing clients in a digital agency, working...
-
Senior Account Manager
il y a 1 semaine
Brussels, Belgique Acolad Temps plein**Acolad is an international leader in language and content solutions, services and technologies. Represented by the brands Acolad, TextMaster and Ubiqus, the group is present in 25 countries and has a network of over 2,500 internal experts worldwide and +20,000 external linguists.** **At Acolad, every position is key to our global growth: we know that we...
-
Senior Account Manager
il y a 1 semaine
Brussels, Belgique Just Eat Danmark Temps pleinAre you passionate about food? Do you have a strong sales mindset and a strong track record? Are you the top-performer in your team and do you have leadership skills? Do you already have a strong experience in sales and can you easily push our team to achieve the best results. Are you able to convince our best performing partners to use the tools & services...
-
Senior Account Manager
Il y a 7 mois
Brussels, Belgique Generations Recruitment Temps plein**What's in it for you?**: **A challenging and dynamic role** in a humane and ambitious agency A diverse job in a **versatile, flexible, friendly, and youthful **working environment as part of an experienced and dynamic team An opportunity to manage different types of **prestigious clients** An attractive salary package, including a **company car** A company...
-
Senior Key Account Manager Wagner
Il y a 5 mois
Brussels, Belgique Nestle Operational Services Worldwide SA Temps pleinEuropean Pizza Group is a Joint Venture between the biggest Food company worldwide, Nestlé, and Equity Fund PAI partners. The Joint Venture was created with the objective to provide the best environment to develop the frozen Pizza business, creating a fully focused, standalone, agile and resource backed player to succeed in this competitive arena. EPG is...
-
Senior Key Account Manager Bnl
Il y a 4 mois
Brussels, Belgique L'Oreal Temps plein**SENIOR KEY ACCOUNT MANAGER BENELUX** **Professional Products Division** **About L’Oréal** L'Oréal has been a world leader in the cosmetics business for more than 100 years and has grown into one of the largest FMCG companies in the world. With international brands such as L'Oréal Paris, Garnier, Kérastase, Lancôme, Giorgio Armani and Vichy, we...
-
Senior Account Manager Marketing
il y a 2 semaines
Brussels, Belgique Sales Talents Temps plein**Introductie**: Voor een inhouse reclamebureau bij één van de grootste en meest innovatieve merken ter wereld zoeken we een Senior Account Manager Marketing. **Jobomschrijving**: - Je bent het eerste aanspreekpunt voor de klant en je onderhoudt het dagelijkse contact op operationeel niveau; - Je neemt de briefings van de klant in ontvangst en kunt deze...
-
Senior Account Manager
il y a 5 jours
Brussels, Belgique HC Resources Temps pleinNotre client est une agence de communication qui accorde une grande importance à la recherche de sens et à des designs graphiques reflétant l'ADN et les objectifs stratégiques de ses clients. Implantée en France et à l'international, l'entreprise propose des concepts innovants pour tous type de secteurs d'activité. Dans ce contexte, la société...
-
Senior Account Manager
il y a 2 semaines
Brussels, Belgique Damovo Belgium NVSA Temps pleinDamovo Belgium is looking for a (Senior) **Account Manager.** Are you eager to proactively develop and deliver Damovo Belgium's Sales strategy in both private and public sector with a focus on Unified Communications, Networking, Security and Managed Services markets? Can you drive customer acquisition within our chosen target markets and contribute...
-
Senior Key Account Manager
il y a 2 semaines
Brussels, Belgique EasyPark Temps plein_**Expatria Human Resources **_est un cabinet spécialisé dans le recrutement pour le compte de groupes internationaux dans les pays francophones, germanophones et nordiques. Nous avons des bureaux à Paris et à Stockholm._ - En juin 2021, EasyPark a clôturé l’acquisition du groupe Park Now, un fournisseur mondial de services de stationnement...
-
Senior Key Account Manager
il y a 1 semaine
Brussels, Belgique Upfield Temps plein**You have the opportunity to grow Plant Power within the Belgian Retail market, as Account Manager Retail you will be responsible for a selection of well-known retailers in Belgium. Our great and well-known brands, the exciting journey of plant-based products and the effect the reduction of carbon footprint brings to the world, will provide a great...
-
Senior Account Manager
il y a 4 semaines
Brussels, Belgique Ogilvy Social.Lab Temps plein**ABOUT OGILVY SOCIAL.LAB** Ogilvy Social.Lab (OSL) is a full-service advertising agency headquartered in Brussels' WPP Campus. As part of the international Ogilvy network, our operations span four continents with over 15 nationalities on the 130-strong team working in our offices - our mindset is borderless. We proudly collaborate with prominent...
-
Senior Key Account Manager
il y a 5 jours
Brussels, Belgique Generations Recruitment Temps plein**What’s in it for you?**: - You will be able to build your experience in a **private equity** firm - A major role at the **#1 producer of plant-based **spreads & cheeses - You are responsible for the **most important client portfolio** of the company (equivalent to 60% of the growth) - An international environment with an SME local structure with...
-
Senior Account Manager
il y a 5 jours
Brussels, Belgique Instinctif Partners Temps plein**Practice Area**:Public Policy** **Location: Brussels** Instinctif Partners is looking for a Senior Account Manager for its fast-growing Brussels office. **Who We Are** Instinctif Partners Brussels is a dynamic boutique consultancy with a diverse client portfolio and a strong track record in public affairs, public relations and coalition and association...
-
Senior Strategic Account Manager
Il y a 7 mois
Brussels, Belgique Just Eat Takeaway.com Temps plein**Ready for a challenge?**: **About this role**: **This Senior Strategic Account Manager is **a 6months temporary assignment.** The Just Eat Takeaway Enterprise Restaurant team manages the strategic vision, acquisition, and development of the largest restaurant partnerships in Europe. This is a role within the local Sales team which is a fast paced, highly...
