General Manager Trainee
Il y a 3 mois
As a **Management Trainee** at **Hilton Brussels Grand Place** you will embark on a comprehensive training program designed to **prepare you for a leadership role** within our organization. You will gain hands-on experience in various departments, learning the intricacies of hotel operations and management. This role is ideal if you want a learning experience directly from the Management Team at the hotel and looking to fast-track your career in the hotel industry.
**Key Responsibilities**:
- **Training and Development**:
- Participate in a structured rotational training program across multiple departments including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, and Finance.
- Attend workshops, seminars, and training sessions to enhance your knowledge and skills in hotel management. You might organize some of these yourself.
- **Operational Support**:
- Assist department heads in daily operations and administrative tasks (including Management on Duty role).
- Support in managing guest relations, ensuring high levels of customer satisfaction. Quality Control, Hilton Brand Standards.
- Address and resolve guest complaints and issues promptly and effectively.
- **Leadership and Supervision**:
- Lead and supervise staff in various departments during the rotational program.
- Develop and implement strategies to improve service quality and operational efficiency.
- Motivate and mentor team members, fostering a positive work environment. where needed/possible.
- **Project Management**:
- Undertake special projects assigned by the General Manager or Department Heads.
- Analyze and report on project outcomes, providing recommendations for improvement.
- **Financial Management**:
- Assist in budgeting, forecasting, and financial analysis for different departments.( Inventory control, etc)
- Monitor and control operational costs, ensuring adherence to budgetary guidelines.
- **Sales and Marketing**:
- Contribute to the development and execution of marketing strategies to promote hotel services and amenities. be part of the Social Media Group
- Assist in sales activities, including client meetings, site visits, and contract negotiations.
- **Compliance and Safety**:
- Ensure all hotel operations comply with local laws, regulations, and hotel policies. guide by our FLS Team
- Promote a safe and healthy work environment for all employees and guests. With the prevention Officer
**Our search**
- **Hotel management or tourism student with an internship agreement of six months as from February 2025.**:
- **Fluency in both English and French **is essential for comfortable interaction with our international guests**.** Knowledge of Dutch or any other language is a plus
- **Full of energy**, you can work in a team while keeping a smile on your face.
- **Good leadership**, interpersonal, and communication skills.
- **Problem-solving abilities** and **attention to detail.**:
- Most importantly, you have a **passion for hospitality and management.**
**What to expect during your internship at Hilton Brussels Grand Place?**
- You'll have the **opportunity to learn** from an experienced team in a **prestigious environment.**:
- You'll **develop practical skills** in general hotel management.
- For students residing abroad, we offer **compensation for** **housing.**:
- **Complimentary lunch** whenever you're on duty.
- **Flexible hours **to spice up your week.
- **Well-being-focused Company Culture**: Join a company that values your well-being with initiatives such as mental health programs, wellness activities, etc.
- **Discounts on Products/Services**: Did you know that Hilton Brussels Grand Place is part of the **Pandox** investment group? We own and operate six other hotels in Belgium:
DoubleTree by Hilton Brussels City
The Hotel. Brussels
Crowne Plaza Antwerpen
Holiday Inn Brussels Airport
Hotel Hubert Grand Place
Indigo Brussels City
**Enjoy attractive discounts** on rooms and restaurants at our various establishments.
You'll also benefit from **discounts at Hilton properties worldwide**
- **Responsible Initiatives**: Contribute to projects or company initiatives focused on social and environmental responsibility.
**What are the recruitment process steps?**
If you're motivated to take on this exciting challenge and contribute to our exceptional team, send us your CV. We'll start with an initial phone interview to better understand your expectations and goals. Then, you'll be invited for an in-person or Teams interview
We have a company culture that promotes **diversity, inclusion, and equal opportunities**. Do you need adjustments for your internship? Feel free to let us know.
We look forward to welcoming you to Hilton Brussels Grand Place
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